Assistant Manager – Field Operations
Qualdoc · Kansas City, MO · 1 wk ago
On-siteManagement$100k/yrFull-time
Position Overview
We are seeking a hands-on, experienced Assistant Manager to help lead field operations supporting emergency derailment response, specialty lifting, railcar repair, and track maintenance projects. This role provides hands-on leadership in fast-paced, time-sensitive field environments. You will support Supervisors, ensure safe and efficient project execution, work directly with customers, and assist with problem-solving and emergency service operations. The ideal candidate is a strong leader who thrives in field operations, is committed to safety, and can effectively manage teams and projects in demanding environments.
Key Responsibilities
- Lead and support Supervisors in executing multiple field projects safely, efficiently, and in compliance with DOT/FRA regulations and company standards
- Assign work, monitor progress, and ensure projects are completed on time, within budget, and aligned with customer expectations
- Provide hands-on leadership in the field, including coaching, problem-solving, and responding to emergency service calls as needed
- Conduct regular site visits to ensure safety, quality, and operational efficiency
- Identify risks and implement appropriate solutions
- Build and maintain strong relationships with railroad customers, field partners, and regulatory agencies through proactive communication and coordination
- Train, mentor, and develop team members
- Support hiring, performance evaluations, and ongoing employee coaching
- Assist with workforce planning, budgeting, and forecasting
- Ensure accurate and timely reporting of payroll, labor hours, equipment usage, and project documentation
- Monitor equipment condition and coordinate maintenance or replacement to ensure operational readiness
- Contribute to business growth through customer engagement, relationship-building, and participation in industry events
Skills & Qualifications
- Preferred experience in railroad, heavy equipment, or related field operations
- Strong knowledge of DOT and FRA regulations
- Class A or B CDL preferred
- Proven leadership experience managing teams in field environments
- Experience operating heavy equipment, including cranes, trucks, excavators, and similar equipment
- Ability to read and interpret crane load charts and rigging requirements
- Strong communication skills with the ability to lead, coach, and influence others
- Proficiency in Microsoft Office and ability to learn operational software systems
- Valid driver's license with a clean driving record
- Ability to successfully complete required safety and certification programs
Physical & Work Requirements
- Frequent overnight travel required
- On-call availability with the ability to report within 1 hour when required
- Ability to work in all weather conditions and physically demanding environments
- Extended hours, including weekends and holidays, may be required based on operational needs
- Active, hands-on role involving walking and working in railroad environments
- Ability to lift up to 50 lbs
Benefits & Career Opportunities
- Competitive compensation
- Training and certification opportunities
- Medical, dental, and vision insurance
- 401(k)
- Disability, Life & AD&D Insurance
- Paid Time Off and Holidays
- Career advancement opportunities