Assistant Manager, Distribution Center

Position Summary

The Assistant Manager supports the Distribution Center Manager in overseeing day-to-day warehouse operations across inbound, outbound, and inventory functions. This role is responsible for executing operational strategies, leading Warehouse Supervisors, and ensuring high performance in safety, service, and productivity.

Key Responsibilities

• Operations Leadership
  Oversee daily DC operations including receiving, picking, packing, shipping, and inventory control
  Ensure execution of standard operating procedures (SOPs) across all functional areas
  Partner with the DC Manager to manage labor planning and staffing levels based on volume
  Monitor workflows and remove operational bottlenecks

• People Leadership
  Directly manage Warehouse Supervisors and hold them accountable to performance expectations
  Support hiring, onboarding, and development of supervisors and hourly staff
  Conduct performance reviews and provide ongoing coaching and feedback
  Foster a culture of accountability, engagement, and teamwork

• Performance & Metrics
  Drive key KPIs: Order accuracy, On-time shipping & receiving, Inventory accuracy, Labor productivity
  Analyze performance data and implement corrective action plans
  Support DC Manager in meeting financial and operational targets

• Safety & Compliance
  Enforce OSHA and company safety standards at all times
  Lead safety initiatives and ensure a clean, organized work environment
  Ensure proper operation and maintenance of MHE equipment

• Process Improvement
  Identify and implement continuous improvement initiatives
  Standardize processes across shifts and departments
  Partner with cross-functional teams (transportation, customer service, corporate) to resolve issues

• Communication & Coordination
  Lead daily stand-up meetings with Warehouse Supervisors
  Communicate priorities, changes, and performance expectations clearly
  Escalate operational risks or issues proactively to DC leadership

Experience

• 5+ years of warehouse/distribution experience
• 2–3+ years of leadership experience managing supervisors or leads
• Experience in high-volume or large-scale distribution centers preferred
• Forklift experience and ability for certification

Skills & Competencies

• Strong leadership and team development skills
• Proven ability to drive operational performance and accountability
• Strong problem-solving and decision-making capabilities
• Excellent communication and organizational skills
• Experience with WMS, TMS, and RF systems (preferred)
• Bachelor’s degree preferred (or equivalent experience)

Physical Requirements & Work Environment

• Ability to stand, walk, bend, and lift up to 50 lbs regularly
• Work performed in warehouse and office environments
• Exposure to varying temperatures and equipment operation