Assistant Manager - Brandon Exchange, Hollister

About the role

The Assistant Manager role is a multifaceted position that combines elements of business strategy, operations, creativity, and people management. Key responsibilities include driving sales results through strategic analysis, providing top-tier customer service, overseeing daily store operations, managing staff and payroll, training and developing team members, showcasing product knowledge and brand awareness, and maintaining visual displays.

Responsibilities

• Perform Opening and Closing Routines
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations
• Conduct staffing and scheduling operations and payroll management
• Train and develop the non-management staff
• Demonstrate product knowledge and brand awareness, while driving sales
• Build and maintain visual displays
• Analyze reporting to inform decision making
• Protect store assets & perform inventory control
• Operate Register/Point of Sale systems
• Fulfill OMNI Channel Orders
• Represent the Brand and Exemplify Company Culture and Values

Qualifications

To succeed in this role, candidates should possess a strong background in retail operations, customer service, and leadership. A bachelor's degree in a related field is preferred, but not required. Proven track record of success in a similar role is essential. Strong interpersonal skills, effective communication, and the ability to manage multiple tasks are critical. Experience with point-of-sale systems and OMNI Channel fulfillment is beneficial.