Assistant Manager, Behavioral Health - Child Services

About the role

The Assistant Manager, Behavioral Health - Child Services is responsible for overseeing and coordinating the daily activities of a designated work team or unit. This includes monitoring the execution and completion of tactical action items and work assignments, ensuring all policies and procedures are followed, and aligning team efforts and standards.

Responsibilities

• Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement.
• Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations.
• Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes.
• Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration.
• Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
• Maintains effective client care by leading the team to advocate for members/patients, address care issues, implement feedback, and/or investigate member/patient complaint resolutions, recommending alternate solutions when necessary.
• Leads compliant services by training the team on organizational, state, and federal guidelines as well as regulatory policies, standards, and procedures to ensure compliance.
• Ensures high quality counseling services by supervising team members during psychological/behavioral interventions and providing feedback; helping team communicate with patients, members, or families to share results, discuss treatment plans, and provide resources in an empathetic and supportive way; and monitoring others assessment of urgent, high-risk clinical situations (e.g., crisis, suicidal).
• Leads patient evaluations and diagnoses by training the team to conduct member/patient assessments and mental health evaluations to provide diagnoses and develop and implement evidence-based treatment plans and approaches for identified diagnoses (e.g., individual, family, and group therapy) according to established methods.
• Leads program development and management by monitoring the team's quality and effectiveness in executing therapy programs (e.g., in-/out-patient psychotherapy, chemical dependency) and recommending adjustments to improve impact of services; training the team on systems and processes for outcome management and encouraging them to identify areas of improvement for clinical treatment programs, designs, or protocols; and maintaining and managing provider schedules and templates.

Requirements

• Minimum one (1) year of experience in a leadership role with or without direct reports.
• Minimum two (2) years of experience in treatment planning.
• Masters degree in Psychology, Counseling, Social Work or related field AND minimum two (2) years of experience in behavioral health or other relevant healthcare field.
• Pychologist License (California) required at hire OR Board Certified Behavior Analyst required at hire OR Licensed Marriage and Family Therapist (California) required at hire OR Licensed Clinical Social Worker (California) required at hire OR Licensed Professional Clinical Counselor (California) required at hire
• National Provider Identifier required at hire
• Two (2) years of experience working directly or indirectly with individuals with behavioral health conditions.
• Six (6) months of experience working with a labor-represented workforce.

Qualifications

• Attention to Detail
• Business Knowledge
• Communication
• Constructive Feedback
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Strategic Thinking
• Team Building
• Teamwork
• Topic-Specific Communication
• Acts with Compassion
• Behavioral Health Practice Protocols and Guidelines
• Behavioral Health Treatment
• Business Documentation
• Clinical Consultation and Supervision
• Clinical Quality Expertise
• Compliance Management
• Conflict Resolution
• Curriculum Development
• Interpersonal Skills
• Legal And Regulatory Requirements
• Medical History
• Mentoring and Coaching
• Psychological Assessments and Diagnostics
• Psychology Knowledge

Skills

• Ambiguity/Uncertainty Management
• Communication
• Constructive Feedback
• Critical Thinking
• Decision Making
• Dependability
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Strategic Thinking
• Team Building
• Teamwork
• Topic-Specific Communication
• Acts with Compassion
• Behavioral Health Practice Protocols and Guidelines
• Behavioral Health Treatment
• Business Documentation
• Clinical Consultation and Supervision
• Clinical Quality Expertise
• Compliance Management
• Conflict Resolution
• Curriculum Development
• Interpersonal Skills
• Legal And Regulatory Requirements
• Medical History
• Mentoring and Coaching
• Psychological Assessments and Diagnostics
• Psychology Knowledge

Benefits

Not specified

Pay

TBD

Schedule

Flexible

Application Instructions

Not specified

Navigating the Hiring Process

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Jobs For You

Assistant Manager, Behavioral Health, Psychology - Child Services Fremont, California, Flexible, Full-time, Variable