Assistant Manager

About the role

Vitality Bowls is seeking a dedicated and experienced individual to join our team as a Manager. This position involves overseeing daily operations, managing staff, and ensuring high-quality service.

Responsibilities

• Act as manager when manager is unavailable
• In charge of shifts and delegating tasks
• Restock the register nightly for the correct change
• Prepare deposit and take it to the bank if needed
• Aid in managing inventory and placing orders
• Aid in writing the schedule and collecting information from employees about schedule issues
• Lead the team, making sure food is made accurately and taken to customers in a timely manner
• Show exemplary knowledge of the job and excellent customer service
• Deal with upset customers/problems with food in a polite way, making sure the customer is happy
• Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued
• Communicate with managers about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low
• Communicate with managers about employee strengths and weaknesses, dependability, customer service, etc.
• Manage the break schedule, making sure employees are arriving on time and taking appropriate breaks
• Attend Management Meetings
• Communicate with managers/owners about new ideas i.e. better methods to improve efficiency, safety etc.
• Assist with interviews, evaluations, and training
• Have thorough knowledge of the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
• Keep the front lobby, kitchen and outside area clean at all time
• Have excellent customer service, including being positive and extremely polite and informative to customers
• Aid in all team member tasks as needed
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner
• Prep food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Washing dishes and putting away
• Communicate with other staff to ensure that all orders are made correctly and in a timely way
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost-cutting measures
• Track food quality
• Handle special circumstances
• Communicate effectively with coworkers and managers
• Become food certified
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for a long period of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others
• Leadership abilities and management experience a plus
• Restaurant experience a plus

Qualifications

• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Must be able to stand for a long period of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others
• Leadership abilities and management experience a plus
• Restaurant experience a plus

Skills

• Excellent customer service skills
• Ability to manage multiple tasks simultaneously
• Strong organizational and time management skills
• Knowledge of food preparation and safety standards
• Effective communication and interpersonal skills

Benefits

• Retirement Plans
• Healthy Work Environment
• Tips: Average $1.50-3.00 per hour
• 50% off meals for Full time & Part time Employee
• 15% family discount for all employee
• Opportunities for growth in to a Higher Management position (General Manager)
• Paid training
• Paid Sick Time
• Shift Flexibility
• Awesome swag: t-shirts

Pay

Salary range: $X-$Y per hour, depending on experience and qualifications.

Schedule

Hours may vary based on business needs, but typically include weekends and evenings.