Assistant Manager

About the role

At Petco, we're committed to helping pets live their best lives. We believe in fostering the bond between pets and their owners and supporting local animal welfare groups. Our core values guide us in putting the needs of pets and pet parents first.

Responsibilities

• Pet First: Uphold Petco's animal care standards, ensuring the health, safety, and proper handling of all animals.
• Foster the Fun: Lead, motivate, and engage store partners to deliver outstanding service and build customer loyalty.
• Let's Go!: Support daily store operations to ensure smooth workflow and execution. Drive sales, service, and operational goals by leading from the floor.

Requirements

• Experience & Skills: 2+ years of retail experience, including supervisory or management experience. Proven ability to lead, coach, and motivate a team. Strong problem-solving and decision-making skills. Excellent communication and interpersonal skills. Proficiency with point-of-sale systems and Microsoft Office applications. Passion for animals and knowledge of pet care strongly preferred.
• Essential Functions & Work Environment: This role is primarily performed in a Pet Care Center retail environment. The Assistant Manager is expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets. Majority of work is conducted indoors; however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events. The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting. Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds. Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions. Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals. Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Qualifications

This is a full-time position. Eligibility for full-time status is based on average hours worked, as defined by company policy and applicable law. A limited amount of travel may be required for training, meetings, or community engagement.

Benefits

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see here.

Schedule

Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.

Pay

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

Why You’ll Love It

Hands-on leadership experience and career growth opportunities. A supportive, inclusive culture built on teamwork and authenticity. The chance to grow your leadership skills while having fun doing meaningful work.