Assistant Manager

About the role

At Petco, we're passionate about making a difference in the lives of pets and their families. We believe in the universal truths of pet parenthood and are committed to supporting local animal welfare groups. As an Assistant Manager, you'll play a crucial role in bringing this mission to life.

Responsibilities

• Pet First: Uphold Petco's animal care standards, ensuring the health, safety, and proper handling of all animals.
• Foster the Fun: Lead, motivate, and engage store partners to deliver outstanding service and build customer loyalty.
• Let's Go!: Support daily store operations to ensure smooth workflow and execution. Drive sales, service, and operational goals by leading from the floor. Monitor store performance metrics and share results and insights with the General Manager.

Requirements

• Experience & Skills:
• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.
• Passion for animals and knowledge of pet care strongly preferred.

Qualifications

• Essential Functions & Work Environment:
• This role is primarily performed in a Pet Care Center retail environment.
• The Assistant Manager is expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets.
• Majority of work is conducted indoors; however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events.
• The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
• Able to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
• Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
• This is a full-time position.

Benefits

Learn more about Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO at https://careers.petco.com/us/en/key-benefits.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.