Assistant Manager

Daily Duties

• Management functions
• Opening/closing store
• Oversight of production/retail operations
• Providing training, coaching, and performance feedback to staff

Essential Functions Statement(s)

• Aids the Store Manager and/or Operations Manager with daily department operations
• Ensures excellent customer service is provided to customers and donors
• Provides product that meets company pricing and quality standards
• Aids in daily decision making, schedules, store planning, and completion of reports
• Maintains store in a safe, clean, and well-organized condition
• Assumes all daily responsibilities in the absence of the Manager
• Affirms employment relationship issues according to Goodwill's best practices, culture, core values, laws, and regulations
• Provides leadership, guidance, training, and professional development in a positive work environment
• Prepares and issues Annual Performance Evaluations and 5-Minute Goal Setting Conversations, P&Ls, and production and revenue budgets
• Implements organizational initiatives such as 4DX methodology and Kaizen continual improvement
• Reports any concerns or ongoing issues related to the department and provides feedback on resolution

Skills and Abilities

• High School Graduate or General Education Degree (GED)
• One to two years related experience
• Basic computer skills, e-mail, internet use, Microsoft Word and Excel
• Certified forklift operation and operates pallet jack
• Ability to operate electronic cash register
• Ability to perform simple arithmetic and calculate figures and amounts related to cash handling
• Ability to read and understand sales reports