Assistant Manager

Essential Duties

• Assist in the process to hire, train and develop, schedule, and evaluate hourly team members in his/her store.
• Ensure that our restaurants have safe, professional, and engaging atmosphere.
• Are the go-to resource for all hourly team members; they go out of their way to address the individual needs and concerns of our team members every day!
• Provide clear benchmarks and expectations to hourly team members so that each shift runs smoothly.
• Oversee and ensure all hourly team members’ performance is meeting company expectations through constant follow-up and communication.
• Respond to immediate store needs.
• Ensure every guest receives exceptional service and a memorable experience.
• Execute all operations policies, procedures, and programs within the store (and ensure they are followed by others to keep Sonny’s a great place to work!)
• Report information to General Manager through plans of action, AOR’s, goals, etc.
• Perform other duties as assigned.

Required Skills And Experience

• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of guests or restaurant employees.
• At least two years restaurant management experience.
• Excellent interpersonal skills.
• Strong time management skills.
• Solid reading, writing, and mathematical skills.
• Proficient in using computers to include use of the Microsoft Office programs.

Physical Demands and Work Environment

• Managers regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds.