Assistant Manager-ANN

About the role

You support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Requirements

• 1+ year retail management experience (preferred)
• Brings a hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Qualifications

• High school diploma or equivalent
• Valid driver’s license

Skills

• Customer service skills
• Leadership skills
• Technology proficiency
• Business acumen

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
• Support for your individual development plus opportunity for growth within our family of brands
• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities
• Medical, dental, vision insurance, and 401(k)
• Time off – paid time off and holidays
• Incentive Bonus Program

Pay

Commensurate with experience

Schedule

Varies