Assistant Manager Affordable Housing- Paloma Gardens

About the role

VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.

Responsible for the timely and accurate completion of the application, certification and recertification processes; assisting the property manager by addressing the daily needs and issues of residents; and responsible for property operations in absence of the Property Manager, including problem-solving and making sound decisions.

Responsibilities

• Process applications, certifications, re-certifications and interim certifications by conducting applicant/resident interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software.
• Execute applicant lease documents in accordance with Volunteers of America policy and procedure.
• Collection and posting of resident rents and utilities, deliver rent delinquency notices and review of resident ledgers to reconcile accounts.
• Maintains applicant waitlist and resident files in accordance with program regulations, conducts semi-annual waitlist updates, and compiles program required documents for annual financial audit.
• Enter coded invoices into property management software.
• Monitor the property and resolve minor issues and escalate more serious issues in the absence of the Property Manager.
• Collaborates with Service Coordinators to enhance resident quality of life.
• Obtain mandatory COS Certification, LIHTC and Fair Housing training through outside agencies as designated by VOA Colorado within 1 year of employment.
• Predictable, consistent attendance.
• Performs all other duties as assigned.

Requirements

• High school diploma or its equivalent and one-year administrative/clerical office experience.
• One year of apartment management experience.
• Basic math aptitude.
• Knowledge of computer operations to include databases and spreadsheets.
• Demonstrated ability to communicate effectively and maintain good relations with residents and employees.
• Good organization skills and the ability to multi-task.
• Knowledge of Fair Housing Laws, state landlord/tenant rights and obligations.

Pay

$22/hourly

Benefits

• Paid Holidays/Paid Time Off
• Volunteer/Wellness Day
• Tuition Assistance
• Pension and 403b Retirement Plan
• Health, Dental, Vision, Pet Insurance
• Life Insurance (Including Accidental Death & Dismemberment)
• Accident Insurance
• Employee Assistance/Work Life Balance Program
• Employee Discount Program
• LifeLock with Norton
• Public Loan Forgiveness