Jobs · Customer Service · Illinois

Assistant Manager (02918) - 2501 Broadway St

Domino's · Quincy, IL · 5 days ago
On-siteCustomer ServiceFull-time

About the role

Join our team as an Assistant Manager at the #1 Pizza Company in the world! You will be responsible for the daily operations and service of our store, ensuring hot & fresh food is delivered in a timely manner while providing excellent customer care.

Responsibilities

  • Assist the store manager in daily operations, including opening and closing procedures.
  • Supervise and coordinate team members to ensure efficient and smooth workflow.
  • Train new employees on Domino's standards, procedures, and customer service.
  • Monitor inventory levels and place orders as needed to maintain adequate stock.
  • Ensure compliance with food safety regulations and Domino's operational standards.
  • Handle customer inquiries, complaints, and issues in a professional and timely manner.
  • Manage cash handling procedures and reconcile daily sales transactions.
  • Conduct regular store inspections to ensure cleanliness, organization, and adherence to company standards.
  • Support marketing initiatives and promotions to drive sales and increase customer satisfaction.

Requirements

  • Ability to work efficiently in a fast-paced environment.
  • Strong verbal communication skills for processing orders over the phone and in person.
  • Must have a personally insured and well-maintained vehicle.
  • Valid driver's license with a minimum of one year of driving experience and no more than two traffic violations within the past two years.
  • Must be able to lift 50 pounds and have good mobility.
  • Flexibility to work evenings, weekends, and/or holidays.
  • Must be 18 years or older.

Qualifications

  • Enthusiastic and willing to learn.
  • Able to work with minimal supervision.
  • Ability to motivate and build cohesive teams.
  • Positive attitude and motivational skills.
  • Strong communication and problem-solving skills.
  • Customer service-oriented.

Benefits

  • A fun, rewarding, and fast-paced working environment.
  • Full training with an industry-leading brand.
  • Health insurance.
  • 401k.
  • Excellent career opportunities for internal promotion.
  • Awesome discounts on pizza.

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