Assistant Maintenance Supervisor

About the role

The Assistant Maintenance Supervisor assists with organizing, directing, and managing the overall maintenance and preservation of a community with 450 units or more.

Responsibilities

• Assists the Service Manager in all maintenance-related tasks, including supervising maintenance staff and ensuring all areas of the community are maintained.
• Supervises proper levels of inventory, with approval as needed.
• Assists with contractors and researches competitive pricing of supplies.
• Implements and supervises a training program for the use of safety equipment in keeping with SDS.
• Tracks, monitors, and follows up on resident work orders in Yardi to ensure requests are completed within 24 hours.
• Performs apartment inspections and walk-through checklists on all vacant units.
• Leads and mentors maintenance staff by assisting with skill development and knowledge.
• Responds to emergency calls through the on-call monitoring service per policy.
• Makes general appliance repairs, carpet repairs, A/C repairs, and electrical repairs.
• Performs carpentry work, welding, painting, and plumbing duties as required.
• Moves appliances with assistance using an appliance dolly.
• Installs appliances and electrical fixtures as required.
• Reports any maintenance problems and ensures repairs are correctly completed in a timely manner.
• Leads and/or participates in an ongoing community preventive maintenance program.
• Adheres to and complies with company safety policies, rules, and OSHA safety standards.
• Assists in achieving positive Satisfacts reports by providing professional and courteous customer service.
• Assists with resident functions as required.
• Maintains a courteous and helpful demeanor with residents, prospective residents, co-workers, and vendors.
• Works on-call, overtime, weekends, holidays, and evenings as required.
• Must have a mode of communication to be contacted at home and respond in cases of emergency.
• May be transferred or assigned to work at another Highmark Community.
• Complies with all policies as outlined in the Operations Manual.
• Adheres to company key procedures.
• Maintains a clean and orderly shop.
• Performs other duties as assigned by the Service Manager, Community Director, or Assistant Community Director.

Qualifications

• Minimum of 3 years of experience in make-ready and on-site apartment maintenance.
• Average written and oral communication skills in English; bilingual in Spanish a plus.
• Must be able to direct, motivate, train, and develop subordinates.
• General knowledge of building codes and laws applicable to the community (e.g., Freon recovery, electrical, plumbing, swimming pools).
• High school diploma.
• Valid driver’s license and reliable transportation.
• Leadership skills.
• A/C Certification II #CARM.

Benefits

• Competitive pay for the market.
• Monthly bonus opportunities for all site associates.
• 30% associate rent discount.
• Medical, Dental, and Vision benefits starting the 1st of the month following 30 days of full-time employment.
• Company-provided life insurance, short-term and long-term disability coverage.
• Flexible Spending accounts.
• 401(k) eligibility after 90 days, with a 4% Highmark match.
• Professional Certification and Tuition reimbursement.
• Vacation, Sick, and Personal Time off available to use after 90 days.
• 10 paid holidays.
• Paid parental leave.