Assistant Maintenance Supervisor

About the role

The Assistant Maintenance Supervisor assists the Maintenance Supervisor with overseeing and performing technical and mechanical work to ensure the cleanliness, appearance, safety, and functionality of buildings, grounds, amenities, and common areas.

Responsibilities

• Troubleshoots and resolves issues involving building operations systems (e.g. plumbing, electrical, HVAC, boiler systems, flooring, windows, etc.) throughout the campus.
• Responds to on-call policies and procedures.
• Shovels snow when there is an inch of snow accumulation or more, including holidays and weekends.
• Serves as the primary point of contact for non-escalated maintenance needs during regular business hours.
• Serves as the first point of contact for maintenance technicians needing on-call assistance.
• Enforces and follows on-call policies and procedures.
• Occasionally oversees larger repairs and minor capital projects, as assigned by the supervisor.
• Works closely with vendor partners to coordinate any required escorts to occupied units.
• Assigns escort team members based on the impact of their absence on properties.
• Maintains inventory of property maintenance supplies.
• Aids in coordinating and completing preventative maintenance programs for each building, which should occur twice a year and include tasks such as smoke detector inspections, battery replacements, filter replacements, leak inspections, pet/damage notifications, and appliance maintenance.
• Identifies and corrects any hazardous property conditions immediately, or contains hazards until they can be removed.
• Maintains safety logs and addresses any deficiencies promptly.
• Participates in and assists with coordination of weekly maintenance meetings and safety trainings.
• Performs other duties and projects as assigned.

Requirements

• Strong working knowledge of HVAC, electrical, and plumbing systems; appliance repair; and general carpentry.
• Maintain a valid driver's license.
• 3 - 5 years of leadership experience in multi-family property or hotel environments.
• Proficient with MS Office Suite (e.g. Outlook, Excel, Word).
• Understanding of Fair Housing legislation.
• Ability to assist with supervision and development of large teams.
• Ability to participate in on-call rotation, as assigned by the supervisor.
• Must be able to provide proof of eligibility to work in the U.S.
• High school diploma or equivalent.
• Strong customer service and relationship skills required.

Qualifications & Competencies

• Strong working knowledge of HVAC, electrical, and plumbing systems; appliance repair; and general carpentry.
• Maintain a valid driver's license.
• 3 - 5 years of leadership experience in multi-family property or hotel environments.
• Proficient with MS Office Suite (e.g. Outlook, Excel, Word).
• Understanding of Fair Housing legislation.
• Ability to assist with supervision and development of large teams.
• Ability to participate in on-call rotation, as assigned by the supervisor.
• Must be able to provide proof of eligibility to work in the U.S.
• High school diploma or equivalent.
• Strong customer service and relationship skills required.

Physical Requirements

• Must have the ability to remain in a seated position 20% of the time.
• Speak and hear clearly 100% of the time.
• Must have the ability to lift office products and supplies up to 50 lbs. 80% of the time.
• Must have the ability to walk, stoop, kneel, bend, and reach 100% of the time.
• Dexterity to use and manipulate hand and power tools 50% of the time.