Assistant Maintenance Manager

About the role

As an Assistant Maintenance Manager (AMM), you will oversee maintenance operations at a single site, ensuring the reliability and performance of engineering assets. This role is critical to fostering a safety-first culture, achieving operational excellence, and supporting team development.

Key Responsibilities

• Safety Leadership: Champion a safety-first culture by ensuring compliance with safety protocols, including completion of safety training and regular safety audits. Oversee safety metrics, such as Safety Leadership Index and Good Catch/Near Miss reporting, and ensure timely incident resolution. Proactively address safety concerns, collaborating with Regional Safety Specialists and site leaders to implement corrective actions and achieve safety milestones.
• Operational Excellence: Lead preventive and predictive maintenance programs to ensure equipment reliability and minimize downtime. Monitor and achieve key performance indicators (KPIs), including PM/PdM completion rates, high-severity breakdown resolution, and Overall Equipment Effectiveness (OEE). Ensure timely completion of work orders and effective tracking of Site Issue Management (SIM) tickets.
• Leadership and Team Development: Supervise and support maintenance technicians, fostering a collaborative and inclusive team environment. Conduct regular 1:1 meetings and team huddles to ensure alignment with site objectives and provide coaching on skill development. Collaborate with the Maintenance Manager (MM) to identify high-potential employees and create structured development plans.
• Collaboration and Client Support: Act as the on-site point of contact for maintenance-related issues, ensuring alignment between RME and Operations teams. Participate in daily site meetings to communicate goals, share updates, and address operational challenges. Provide feedback to site leadership and recommend continuous improvements to enhance performance and satisfaction.
• Administrative Oversight: Ensure 100% compliance with required training completion. Maintain accurate and timely data in the Computerized Maintenance Management System (CMMS) and ensure alignment with dashboard metrics. Support inventory health, warranty claims, and budget compliance to optimize site maintenance operations.

Qualifications

• Experience: 3+ years in a management role overseeing maintenance teams and multi-site operations, demonstrating strong leadership, safety commitment, and effective communication.
• Technical Knowledge: Proficient in preventive/predictive maintenance and repairs on electrical and mechanical equipment, performed to established standards.
• Work Availability: Must have the flexibility to work all shifts, including holidays and weekends, as required by operational needs.

Preferred Qualifications

• Education: Bachelor’s degree in Industrial Maintenance, Engineering, Management, or related field (preferred) OR 5+ years of relevant management experience.
• Certification: Certification in maintenance management or reliability (e.g., CMRP, PMP).
• Expertise: Expertise with conveyor systems and robotics used in logistics and fulfillment centers.

Physical Demands

• Ability to lift up to 50 lbs., crouch, kneel, bend, and reach as needed to install, move, or maintain equipment, including the use of aerial lifts or ladders.
• Ability to perform tasks wearing appropriate or required Personal Protective Equipment (PPE), including but not limited to hard hat, face mask, face shield, and composite toe shoes.
• Ability to walk 6-12 miles daily, including climbing stairs or navigating multiple floors, to facilitate work across multiple sites.
• Ability to perform duties in fluctuating temperatures and varying warehouse environments and type on a computer for 1-2 hours per day.

Benefits

Comprehensive Core Benefits: Medical, dental, vision, and more, starting from day one.

Career Growth: Opportunities for training, development, and advancement.

Inclusive Workplace: Recognized as a Best Place to Work by the Human Rights Foundation.

Support for Growing Family Benefits: Enjoy paid parental leave and access to emergency backup care to support your family when it matters most.

Paid Time Off: Take advantage of paid time off, sick time, and holidays to recharge and maintain a healthy work-life balance.

Retirement Savings: Build your future with our 401(k)-match program, featuring immediate vesting to help you save with confidence.

Pre-Tax Benefits: Save on everyday expenses with commuter benefits, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Home & Family Protection: Access auto & home insurance, legal benefits, identity theft protection, pet insurance to safeguard what matters most.

Compensation

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 102,000.00 - $120,000.00

Equal Opportunity Employer

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.