Assistant Instructor (Water Sports)

About the role

Assist with the operation of water sports activities in a safe and appropriate manner, following Q Adventure Standard & Operation Guidelines. Maintain and secure all equipment according to legislation, policies, and procedures. Work under close supervision of senior staff to support skilled professionals in their duties.

Responsibilities

• Strictly comply with hotel policies and government safety regulations for water sports facilities.
• Attend to guests arriving for water sports activities immediately.
• Answer telephone calls within three rings or fifteen seconds with professional greetings.
• Assist instructors in all activities at the water sports center.
• Plan and manage boat trips, catamaran sailing excursions, and other activities according to Standard Operation Guidelines.
• Promote sales and maintain materials, machinery, equipment, and consumables at the center.
• Attend weekly meetings conducted by the water sports in-charge.
• Observe the safety and security of guests at all times.
• Assist and conduct practical courses in the absence of the instructor.
• Manage and conduct daily maintenance services for motorized and non-motorized equipment.
• Report faulty equipment, problems, and suggestions for improvement to the base leader.
• Ensure all activities are carried out safely and sincerely.
• Update water sports administration software and maintain required reports and records.

Requirements

• Assistant Instructor Course - VDWS
• Water Sports Assistant Course - Villa Collage
• Boat Captain License
• Two years of experience in the Water Sports field (experience in a related field is an added advantage)
• OR Basic Emergency First Response License
• Basic Surf Rescue - SLSA
• Wind Surfing Basic License - VDWS/RYA
• Sailing Basic License - VDWS/RYA
• GCE A Level or Diploma in Business Management or Marine Biology

Additional Information

• Serve with Humility
• Radiate Optimism
• Rely on Our Family