Jobs · Customer Service · Maryland

Assistant, Information Center (Student Employee)

Carroll Community College · Westminster, MD · 1 mo ago
On-siteCustomer Service$15/hrFull-time

Responsibilities

  • Aid with daily functions of Information Center
  • Provide friendly welcomes to faculty, staff, visitors, and students
  • Answer multi-line phone system
  • Respond to in-person inquiries by providing information, directions, and sometimes accompanying people to various locations on campus
  • Assist as needed to update information systems used by Information Desk or Facilities Department

Job Requirements

  • High school diploma
  • Keyboarding and basic knowledge of Outlook, Word, and Excel programs
  • Attention to detail and accuracy
  • Dependability and promptness
  • Good phone manner and communication skills
  • Professionalism interacting with customers and co-workers
  • Knowledge of campus, policies, and resources
  • Discretionary judgment to maintain confidentiality and when using public two-way radios
  • Ability to work independently
  • Some flexibility with work schedule

Preferred Skills and Qualifications

  • Professionalism interacting with customers and co-workers
  • Knowledge of campus, policies, and resources
  • Discretionary judgment to maintain confidentiality and when using public two-way radios
  • Ability to work independently

Description

The hourly rate of pay for this student employment position is $15.00 per hour.

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