Student Assistant- IT

Duties and Responsibilities

• Provide first-level technical support to faculty, staff, and students for hardware, software, and network-related issues.
• Assist with classroom and office technology maintenance, performing routine checks, and reporting technical problems as needed.
• Support the setup, configuration, and troubleshooting of audiovisual equipment for classrooms, meetings, and events.
• Perform data entry and assist in tracking IT equipment and supplies inventory.
• Help prepare user manuals and assist in conducting user training sessions to improve technology adoption and ease of use.
• Follow IT department policies and procedures to ensure security and compliance with university or company standards.

Knowledge, Skills, and Abilities

• Strong verbal and written communication skills, with the ability to convey technical information clearly.
• Proficiency in MS Word, MS Excel, Google Mail, Google Calendar, and Google Docs. Maintain a professional appearance and attitude.
• Providing excellent customer service.
• Basic understanding of computer systems, networks, and troubleshooting.
• Willingness to learn and adapt to new technologies and processes.

Minimum Qualifications

• Be a full time student at SFBU
• Have a high school diploma
• Previous experience in an IT support role (preferred but not required).

Work Environment & Physical Demands

• Job duties typically performed in an office environment.
• Physical demands may include lifting up to 40lbs, bending, and sitting. The employee is occasionally required to sit or stand for long periods.

Pay

Salary Range: $18 - $22 per hour

Application Process

To ensure full consideration, please submit your application and include the following:

• Cover letter
• CV/ Resume

Benefits

Fair warning: No benefits are mentioned in this job posting.

Qualifications

No qualifications beyond those listed above are mentioned in this job posting.

Equal Opportunity Employer

SFBU is an Equal Opportunity / Affirmative Action Employer: SFBU is committed to providing equal employment opportunities for all employees and applicants for employment. SFBU does not discriminate in employment opportunities or practices based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other characteristic protected by law.