Assistant Head of Automation - KOOZA

About the role

This is a full-time, internationally touring role. The successful candidate will work and travel across multiple countries with an international touring company where English is the working language of the production — fluency in English is required to perform the duties of this role. We are looking for an Assistant Head of Department (“AHOD”), Automation to support the Automation operations of one of Cirque du Soleil’s touring shows. Reporting to the Technical Director and working under the supervision of the Head of Department, Automation, this role assists in the safe installation, operation, maintenance, and repair of automation systems that support world-class performances. The AHOD helps ensure that all automation elements uphold the highest standards of safety, artistry, and technical excellence.

Responsibilities

• Support the Head of Department in managing the department during rehearsals, performances, training sessions, set-ups, tear-downs, and city transfers.
• Supervise and train technicians, local crew, and temporary staff; assist with onboarding and documentation.
• Act as interim Head of Department when required.
• Assist with scheduling, maintenance planning, and administrative follow-up.
• Support training and succession planning for departmental positions to ensure operational continuity.
• Operate automation systems during rehearsals, performances, and artist training sessions; cover show tracks as required.
• Ensure automation systems function smoothly and maintain artistic integrity in collaboration with the Artistic Director and designers.
• Inspect, maintain, and repair automation systems, including consoles, PLC cabinets, winches, hoists, lifts, trolleys, and turntables.
• Perform regular equipment checks and document maintenance, inspections, and modifications.
• Respond quickly to technical issues or emergencies during live performances.
• Maintain up-to-date documentation including cue sheets, safety logs, inspection reports, inventories, and customs documentation.
• Assist with ordering, tracking, and maintaining stock of automation supplies and equipment.
• Participate in load-in, set-up, strike, and load-out of automation and other technical systems.
• Collaborate with Technical Services, designers, and the Technical Director on equipment upgrades, special projects, and integration of new show elements.
• Support contingency planning to ensure uninterrupted operations in the event of equipment or system failures.
• Ensure compliance with Cirque du Soleil protocols, OSHA, and local safety regulations.
• Promote safe working practices in all automation operations and enforce compliance among crew and local staff.
• Participate in Health & Safety trainings, emergency procedures, and promote Cirque du Soleil’s safety culture.
• Respond appropriately to on-site injuries or emergencies, documenting incidents in line with safety protocols.
• Foster a collaborative, respectful, and safe working environment aligned with Cirque du Soleil’s values.
• Perform other related duties as assigned.

Requirements

• Availability to tour internationally full-time and work in foreign countries.
• Degree or diploma in live entertainment, theatre production, or equivalent professional experience.
• Minimum 3 years of professional experience with automation systems in live entertainment; touring experience strongly preferred.
• Hands‑on experience operating automation consoles and motion control systems (winches, lifts, trolleys, turntables, etc.).
• Technical knowledge of automation systems including PLCs, motor controls, control loops, and electrical systems.
• General knowledge of mechanical, electronic, and hydraulic systems.
• Strong troubleshooting and problem‑solving skills in electrical and mechanical systems.
• Comfortable and confident working at heights, including climbing ladders, scaffolding, or rigging structures as required.
• Ability to perform the essential functions of the job including, but not limited to: crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 50 lbs unassisted.

Skills

• Proficiency with Microsoft Office Suite; knowledge of AutoCAD or related software is an asset.
• Excellent teamwork, adaptability, and communication skills.
• Fluent in English (written and spoken); additional languages are a plus.