Assistant General Manager - Indianapolis

About The Role

The Assistant General Manager role is a pivotal role at Industrious, supporting and overseeing 3 to 5 of our locations and requiring a breadth of diverse skills to achieve your goals of maintaining a high quality customer experience, hiring and managing all Member Experience Associates, driving a healthy P+L, assisting in providing effective tours, and cultivating team development for your area.

Your leadership will be crucial as we expand our 150 locations across the globe. You might spend the day coaching and inspiring your team members, project managing local marketing efforts, pitching in to help drive sales in a high potential location, helping one of your team members with a difficult member issue, or covering for one of your team members while they are out on vacation.

You will have the opportunity to shape and define how Industrious operates overall, using your unique vantage point - close enough to our local teams and members yet seeing patterns across a number of locations - to propose and lead network-wide changes that make us better every day.

Success will mean providing a happier, more productive, and more connected workplace for thousands of amazing members, and a highly engaged and effective team in our locations.

Requirements

• At least 3 years experience in multi-site operations management in hospitality, F&B, retail, coworking or other customer facing industries.
• Strong P&L and financial management skills.
• Proven people management and coaching skills in a multi-site environment.
• A passion for hospitality and creating exceptional customer experiences.
• Experience driving local marketing and sales initiatives.
• Excellent communication skills with the ability to comfortably handle difficult conversations.
• Willingness to travel to each location as needed.

Pay

The annual base compensation range for this role starts at $82,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job-related knowledge, skills, and professional qualifications.

Schedule

You will be eligible for quarterly and annual bonus opportunities based on individual and company performance totaling up to $14,000 per year.