Assistant General Manager / Director of Operations | Full Time | Bismarck Event Center

Responsibilities

• Oversees overall daily operation and maintenance of the facility and all systems.
• This includes HVAC, sound, electrical, plumbing, fire protection, life safety, workplace safety, communications, scoreboard systems, pest control, custodial services, etc.
• Participate in the development and administration of the facility’s operations and capital budgets; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; and implement adjustments as necessary.
• Oversees the advancing and communicating of event information to the appropriate departments and staff.
• Oversees the operation of event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, banquet functions, etc.
• Acts as liaison with City and County Services for numerous facility-related functions (City Codes, Parking, Licenses, permits, inspections, warranties, etc.).

Qualifications

• Bachelor’s degree or better from an accredited college or university with major coursework in Business Administration/Management, Marketing, Sports Management, Facility Management, Public Administration or related fields
• 5-7 years of experience with increasing responsibility in professional public assembly facility operations management
• 3+ years of direct supervisory experience at the Director level
• Demonstrated leadership skills and ability to achieve quality results with a minimum of resources
• Oglebay graduate or other industry recognized designations are highly desired
• Experience employing modern management methods, long range planning, principles of budgeting, and leadership skills
• Working knowledge of sales, marketing, event services, safety and security, facility maintenance and housekeeping, finance and human resources, audiovisual, telecommunications, and food and beverage operations
• Experience in contract development and negotiations, including facility use license agreements, service agreements, and sponsorship agreements
• Superior customer service and interpersonal skills
• Ability to work beyond normal business hours including but not limited to nights, weekends and holidays as required
• Knowledge of EEOC, FLSA, OSHA, ADA and other employment regulations
• Excellent organizational skills, detail-oriented with ability to handle multiple assignments
• Must have a demonstrated ability to function in a fast paced, high-pressure environment
• Must be detail oriented, have strong organizational skills, and demonstrated interpersonal skills
• Proficient computer skills including Windows, Outlook, Word, Access, Power Point, and Excel