Assistant General Manager, Austin

About the role

Equinox Group is a high-growth collective of the world’s most influential, experiential, and differentiated lifestyle brands. We seek what is next for maximizing life and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our brands include SoulCycle and Equinox Hotels, all recognized for inspiring and motivating members and employees to maximize life. Our portfolio is recognized globally with locations in every major U.S. city and in London, Toronto, and Vancouver.

We are passionate about high-performance living and practice what we preach— investing in our own health and fitness. We believe everyone has untapped potential and it takes a disruptive approach to unleash it. We dream big, sweat the details, and never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, and what’s next—never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level.

If you are a high-performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you.

Responsibilities

• Help ensure smooth and efficient operational procedures within all departments to enable the Equinox club to provide the highest level of customer service
• Train and supervise the Front Desk, Housekeeping, and M.O.D. managers
• Help the General Manager facilitate all delegated projects and responsibilities
• Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage, and general club maintenance
• Educate staff on proper company policies and procedures

Requirements

• 3–6 years of management experience in a customer service business
• Proven leadership ability in an educational, fitness, or professional setting
• Enthusiastic, passionate, and knowledgeable about the fitness industry
• Excellent verbal and written communication skills
• Proven ability to drive revenue
• Hire, direct, and train staff
• Excellent time management and follow-up skills
• Financial management experience
• 4-year college degree required

Benefits

• Competitive salary and benefits
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa, and Shop