Assistant General Manager - Club Wyndham Desert Blue Resort

About the role

The Assistant General Manager for Resort Operations supports the General Manager in overseeing the daily operations of various departments including Guest Services, Housekeeping, Food and Beverage, and Maintenance. This role also involves managing financial aspects, ensuring compliance with internal audit standards, and maintaining positive relationships with guests, associates, vendors, and board members.

Responsibilities

• Identify process improvements and best practices
• Execute strategic goals, participate/facilitate committee and team plans
• Exercise leadership in attracting, coaching, training, and retaining talent
• Partner with Human Resources to minimize employee relations issues and exposure to litigation
• Manage and support financial aspects of the resort
• Understand and formulate annual operations budget
• Work with Corporate accounting team to prepare, review, and analyze monthly financial reports
• Ensure the site meets quality, internal, and loss prevention standards through audits and inspections

Requirements

• Proven strong leadership ability
• Demonstrate understanding and application of management approaches for work direction, motivation, performance management, and disciplinary action
• Working Knowledge of Housekeeping, Front Desk, Maintenance, F&B departments
• Proficiency in MS Word, Excel, Powerpoint
• 3-5 years of property, vacation ownership, or hotel management experience required with mixed discipline
• Exhibit working knowledge of standards and documents for HOA, understand governing statutes and board meeting procedures

Qualifications

• Strong communication and interpersonal skills
• Ability to manage multiple tasks and priorities
• Experience with financial management and budgeting
• Knowledge of hospitality industry standards and regulations

Skills

• Leadership and management skills
• Financial management and budgeting
• Customer service and guest relations
• Team building and collaboration
• Problem-solving and decision-making

Benefits

Travel + Leisure Co. offers a comprehensive benefits package including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, and holidays. Additionally, there is a 401(k) with employer match, legal and identity theft protection, wellness programs, and an Employee Assistance Program. Employees also have the option to volunteer on a wish day and participate in community service.