Assistant General Manager
Portillo's · Lutz, FL · 6 days ago
ManagementFull-time
Job Responsibilities
- Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
- Execute operational standards to drive sales and profits.
- Oversee shift planning, scheduling, training execution, and daily routines.
- Drive team member growth through development programs, individual development plans (IDPs), and the Ignite internal development program.
- Deliver exceptional guest experiences, making each visit memorable and fostering connections.
- Foster team engagement through frequent recognition and communication.
- Meet and exceed financial and profitability goals by managing budget.
- Implement company policies, procedures, and strategies to promote effective local and state health, quality, and food safety compliance.
- Manage recruitment efforts for the restaurant ensuring we have team members focused on delivering Portillo’s experience.
- Plan for and make critical business decisions around inventory, budget, and labor.
Job Qualifications
- Minimum of 3 years of Restaurant Management or at least 1 year of Assistant General Manager or General Manager experience in a high volume, fast-paced environment preferred.
- Working knowledge of restaurant operations, including recruiting, food planning and preparation, purchasing, sanitation, health standards, and security.
- Demonstrated ability to champion hospitality and motivate team members.
- Strong leadership skills with a focus on coaching and achieving excellence.
- Knowledgeable in all financial aspects of the restaurant operations, along with P & L responsibilities.
- Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests.
- Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays.
- High school diploma or equivalent.
- Current sanitation and B.A.S.S.E.T. alcohol service training a plus.
What’s in it for you?
- Your actual compensation will depend on experience, location, and/or additional skills you bring to the table.
- Participation in a discretionary bonus program based on restaurant performance, among other ingredients.
- Monthly technology reimbursement.
- Uniform allowance.
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