Assistant General Manager

About the role

We're looking for an Assistant General Manager who embodies our values and is ready to support site operations, help build a winning team, and grow into the next leader driving our mission forward.

Reports to: General Manager. This is a non-exempt position located at 4620 Blue Diamond Rd, Las Vegas, NV, 89139.

Responsibilities

• Direct cars into the wash tunnels.
• Carry out visual inspections of vehicles to confirm their condition before sending them into the tunnel.
• Perform cleaning of facility and ensure everything is organized and kept in the appropriate place.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Assist with recruiting, developing, and motivating teams to deliver the company's mission.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Perform other related duties as required and assigned.
• Remain updated on company policies and affairs through appropriate sources, such as the internal employee website.

Requirements

• High school diploma or GED equivalent.
• A minimum of 1 year of car wash experience is required.
• Excellent verbal and written communication skills.
• Passionate about creating genuine connections with team members and providing excellent customer service.
• Moderate proficiency in MS Office, including Excel, is required.

Physical Demands

• Occasional prolonged periods of walking/standing.
• Physical ability to move equipment and tools as needed; must be able to lift a minimum of 30 pounds.
• Work in extreme weather conditions.
• Work in a wet environment and wear PPE correctly throughout the day.

Benefits

• Bonus eligible — earn extra for driving results.
• Overtime available — more opportunity to grow your paycheck.
• 401(k) match — we invest in your future.
• Health benefits/HSA.
• Vision & dental coverage.
• Life insurance.
• Paid vacation.
• Paid sick time.
• Employee discount program.
• Employee Assistance Program (EAP).