Assistant General Manager

About the role

The Assistant General Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager.

What we are looking for

• You love working in a fast-paced, multi-faceted restaurant/entertainment scene
• You can communicate with the team members and guests in a way that inspires FUN!
• You thrive on instant satisfaction—there's nothing better than improving someone's experience or encouraging your team to elevate their performance
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift and working an average of 50-hour work weeks
• The ability to oversee all aspects of the business—from the most minor details to the big picture

Requirements

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• The ability to work weekends, nights and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

• Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Assures the execution of staff training programs
• Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

Perks

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster's Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career! Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities