Assistant General Manager

About the role

The Assistant General Manager reports to the General Manager and is responsible for assisting with all operational phases of the property to ensure customer satisfaction, fiscal stability, and good physical condition.

Responsibilities

• Assist the General Manager in all actions that involve and/or influence the property
• Accept rent and follow up on delinquencies
• Post rent and miscellaneous income receipts
• Make bank deposits daily when receipts are on hand
• Post and follow up on NSF checks
• Handle evictions and NSF warrants
• Turn over bad debts for collection
• Report income collection to the Property Accountant
• Assist with leasing activities and resident relations
• Answer telephones as needed
• Plan and direct social activities as needed
• Inspect move-outs and schedule units for turnkey as directed
• Verify that information on move-in and renewal leases agrees with information entered into the computer
• Follow up on service requests and perform call backs
• Verify completion and accuracy of Weekly Leasing Reports
• Act as the primary record keeper of income and expense information to the computer
• Pay property level bills and forward cash disbursement journals to the Property Accountant
• Verify that invoices paid correspond to purchase orders issued and submit properly coded invoices
• Update and post security deposits; process security deposit refunds and forfeitures
• General maintenance, audit, and filing of property records

Requirements

• Bachelor degree or equivalent combination of education and experience
• Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) is preferred
• Valid driver’s license and current automobile insurance
• Proficient in Microsoft Word, Excel, and Outlook
• Knowledge of Entrata is preferred
• Ability to follow through with all necessary paperwork and ensure all deadlines are met
• Excellent customer service skills
• Ability to communicate effectively and professionally while operating in a fast-paced environment

About Us

Since 1958, we have been singularly focused on providing superb housing for college students across the country. Our team is passionate, enthusiastic, and the reason for our success and long-term growth. Campus Apartments offers growth opportunities, diversity, stability, job training, and a fun-loving family of people!