Jobs · Management · Connecticut

Assistant General Manager (AGM)

beBee, Inc. · Milford, CT · 3 wk ago
ManagementFull-time
We need to output HTML fragment with headings

for sections present: About the role? The posting includes "Job Description" which is prose. Could treat as "About the role". Also "Responsibilities" with bullet list. "Qualifications" with bullet list. "Work Perks & Benefits Package" includes benefits. Also schedule info given at top: "Schedule(s) ..." So we need a Schedule section. Pay? Not mentioned explicitly; "Competitive pay" is mentioned under benefits, but not specific numbers. According to rule: do NOT create Pay/Schedule/Benefits sections unless posting actually states them. Schedule is stated (list of shifts). So we can include Schedule section. Benefits: "Work Perks & Benefits Package" includes many items, so we can include Benefits section. Pay: only "Competitive pay" vague; rule says do NOT create Pay section unless posting actually states them. It states "Competitive pay" but not specific; might be considered stating pay exists but not amount. The rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state "Competitive pay". So we could include Pay section with that phrase? However they also say prefer few substantive sections over many thin ones. Could combine Pay into Benefits? But they said separate sections for Pay, Schedule, Benefits. Since we have Schedule and Benefits explicit, Pay is just "Competitive pay". Might be considered thin. Better to omit Pay section and include that phrase within Benefits or maybe within a general "About the role". But rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state them, but we could still omit if we think it's too thin? The instruction: "Prefer a few substantive sections over many thin ones." So we could omit Pay and incorporate "Competitive pay" into Benefits section. That seems acceptable. Thus sections: About the role (or Job Description), Responsibilities, Qualifications, Benefits, Schedule. We need to use

for each section heading. Use
  • for lists. Use

    for prose. We must not repeat job title as heading. No Job ID etc. We need to preserve all substantive information. Remove boilerplate etc. Let's extract content. Job Description paragraph(s): "The Assistant General Manager (AGM) is a high level classification in this job series. Incumbent excels at performing managerial duties and prioritizes on building the team, driving customer satisfaction and maintaining processes and discipline around P&L to run Premier Operations. The incumbent is a proven leader and makes advances in shaping the culture of the restaurant, coaching, teaching, problem solving and driving excellence around core operation procedures to run Premier Operations. The Assistant General Manager (AGM) supports the Restaurant General Manager (RGM) in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AGM helps manage financial controls, operations, people development, Guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The AGM has full accountability for restaurant operations in the absence of the Restaurant General Manager (RGM). An AGM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position operates under the direct management of the Restaurant General Manager (RGM) and helps lead the restaurant team. This position interacts with restaurant team members, the General Manager, outside vendors, members of the field operations team, and guests." That's the prose. Responsibilities: list of bullet points under headings: "Ensuring Consistent Customer Satisfaction", "Developing People", "Leadership and Culture", "Decision Making", "Communication", "Recognition", "Time Management", "Act Like an Owner". Each has multiple sentences. We need to turn each bullet into

  • . Should we keep the heading inside li? Probably each responsibility as a bullet; we can include the heading as bold? But we just need to output list items; we can include the heading text as part of the li. Eg:
  • Ensuring Consistent Customer Satisfaction: Personally demonstrates positive interaction with customers... etc.
  • . We'll need to capture all sentences. Let's extract each responsibility block. From text: Responsibilities Ensuring Consistent Customer Satisfaction Personally demonstrates positive interaction with customersEnsures that customer issues are resolved immediatelyAssists RGM by coaching the management team on the proper execution of CHAMPSAssists the RGM with scheduling toensure the right number of people, at the right time and in the right place to take care of customer needsHas knowledge of area competitors and can be BEST ON THE BLOCKAssists RGM to teach management team how to effectively train Team Members through training process Developing People Partners with RGM in completing andexecuting the bench plan process effectivelyUses Learning Zone and other Training Resources to help the RGM build and retain strong teamsFollows up toensure Team Member training is completed and currentSupports the RGM to recruit and select Great Team MembersCollaborates with RGM to evaluate and develop Team MembersDevelops other AGM2 and AGM3 candidatesBuilds capability and flexibility through cross training Leadership and Culture Demonstrates positive energy to drive and motivate the teamChampions and role models How We Win Together (HWWT²) and Achieving Breakthrough Results (ABR) culture within the storeCoaches the team to resolve problems rather than reacting to themMentors other AGM levels as well as team membersPartners with RGM to determine ways to make the restaurant a great place to workPartners with RGM to find ways to improve restaurant performance Decision Making Possesses strong analytical/decision making skillsQuick to see core issues in complex situationsAddresses broader restaurant problems beyond shift issuesAble to solve problems and make decisions in the RGM’s absenceIdentifies problems using reports, generates ideas to resolve and executes the solution Communication Communicates effectively with Customers, Team Members, RGM, AGM and ACDisplays strong oral/written communication skillsDisplays strong interpersonal/conflict resolution skillsProvides clear directionLeads manager meetings at times to support RGM Recognition Utilizes and encourage recognition tools to show appreciation to the teamEncourages Team Members and Managers to recognize and appreciate othersCreates incentives to challenge team to reach shift goalsPlans and executes store level recognition program Time Management Plans and organizes so that all Brand processes and routines are completed during the shiftDelegates work and follows up ensuring completionCompletes additional work as assigned by RGM Act Like an Owner Assists Profit & Loss management by following Brand proceduresPartners with RGM to ensure staffing levels are in place to grow top line salesOversees proper product preparation, rotation, portioning, cooking and holding timesPartners with RGM to analyze the financial performance of the restaurant to understand trends and how the restaurant compares with competitorsAssists RGM with facility maintenance and ensures health and safety standards are followed at all timesAssists RGM to manage restaurant budget We need to ensure spacing and readability. We'll combine sentences with spaces. Now Qualifications: list after "Qualifications". Let's extract. Qualifications Previous management or 2+ years of customer service / fast food experience (highly preferred)High School Diploma or GED (highly preferred)Reliable transportationGood communication skillsMust pass background check criteriaSafety-focused, punctual, team oriented, respectful, and motivatedMust be open to work weekends and holidays as neededArrive to work on timeFlexible schedulingFollow procedures regarding operation of restaurants equipmentRegular access to personal vehicleAble to lift up to 25 lbs and carry up to 30 feetAble to push/pull up to 90 lbs up to 30 feetAble to stand and walk for the majority of shiftFollow cash handling safety and security proceduresAdhere to Company and City/State/US Safety requirementsKnowledge of and compliance with Company and Brand HR policies and practicesAbility to read, count, and write to accurately complete all documentation We need to split into list items. Each seems separated by no punctuation; we can separate at each capital letter start? Better to keep as separate items based on logical breaks. We'll create items: - Previous management or 2+ years of customer service / fast food experience (highly preferred) - High School Diploma or GED (highly preferred) - Reliable transportation - Good communication skills - Must pass background check criteria - Safety-focused, punctual, team oriented, respectful, and motivated - Must be open to work weekends and holidays as needed - Arrive to work on time - Flexible scheduling - Follow procedures regarding operation of restaurants equipment - Regular access to personal vehicle - Able to lift up to 25 lbs and carry up to 30 feet - Able to push/pull up to 90 lbs up to 30 feet - Able to stand and walk for the majority of shift - Follow cash handling safety and security procedures - Adhere to Company and City/State/US Safety requirements - Knowledge of and compliance with Company and Brand HR policies and practices - Ability to read, count, and write to accurately complete all documentation Now Benefits: from "Work Perks & Benefits Package Includes ..." Let's extract. Work Perks & Benefits Package Includes Competitive payUp to 4 week of PTOFree mealsUnlimited drinksSame day instant-pay optionsRecognition awardsFlexible schedulesGrowth opportunitiesAnnual performance reviewsPaid GED programsIncentive contestsCommunity volunteer eventsMedical and dental for qualifying Team MembersLive Mas ScholarshipDiscounts – cell phone bills, clothes, restaurants, prescriptionsShoes for Crews employee payroll deduction planMonthly bonus planAudit bonus We need to split into items. We'll separate at each capital letter start after lower case? We'll create items: - Competitive pay - Up to 4 week of PTO - Free meals - Unlimited drinks - Same day instant-pay options - Recognition awards - Flexible schedules - Growth opportunities - Annual performance reviews - Paid GED programs - Incentive contests - Community volunteer events - Medical and dental for qualifying Team Members - Live Mas Scholarship - Discounts – cell phone bills, clothes, restaurants, prescriptions - Shoes for Crews employee payroll deduction plan - Monthly bonus plan - Audit bonus Now Schedule: from top: "Schedule(s) 6:00am - 11:00am11:00am - 2:00pm2:00pm - 5:00pm5:00pm - 8:00pm8:00pm - 11:00pm8:00pm - 3:00am11:00pm - 3:00am". Need to separate each shift. We'll list each as bullet. Shifts: - 6:00am - 11:00am - 11:00am - 2:00pm - 2:00pm - 5:00pm - 5:00pm - 8:00pm - 8:00pm - 11:00pm - 8:00pm - 3:00am - 11:00pm - 3:00am Now About the role: we can use the Job Description prose as a paragraph or multiple paragraphs. We'll put into

    . We must not include any boilerplate like "Ampler Tacos, established in 2019..." That's after Qualifications? Actually after Qualifications there is "More About Ampler Dba Taco Bell". That's boilerplate? It's about the company; might be considered substantive? It's description of the company. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." This is not those; it's company description. Might be considered substantive? It's about the company. Could include as "About the company" but we don't have a heading for that. We could incorporate into About the role section as extra paragraph.

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