Assistant Food and Beverage Operations Manager

Responsibilities

• Assists in the ordering of F&B supplies, cleaning supplies and uniforms.
• Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.
• Supports and supervises an effective monthly self inspection program.
• Operates all department equipment as necessary and reports malfunction.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Celebrates and fosters decisions that result in successes as well as failures.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Captures and analyzes information to choose the best solution and solve problems.
• Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendations for improvements.
• Fulfills hourly job functions as necessary.
• Extends professionalism and courtesy to team members at all times.
• Comprehends budgets, operating statements, and payroll progress report.

Requirements

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
• OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

Qualifications

• Demonstrates knowledge of the brand specific service culture.
• Ensures exceptional customer service by providing services that are above and beyond for customer satisfaction and retention.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages day-to-day operations, ensuring the quality, standards, and meeting the expectations of the customers on a daily basis.
• Takes proactive approaches when dealing with guest concerns.
• Sets a positive example for guest relations.
• Stays readily available/ approachable for all guests.
• Reviews comment cards and guest satisfaction results with employees.
• Responds in a timely manner to customer service department requests.

Skills

• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of food and beverage industry standards and regulations.
• Ability to work independently and as part of a team.

Benefits

• Marriott International offers a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures.
• Benefits eligibility and options may vary depending on employment status, position, and location.

Pay

Pay Range: $25.48-$31.25 per hour

Schedule

Full Time