Assistant Food and Beverage Operations Manager

Job Summary

Assists with supervising food and beverage/culinary daily operations. Ensures guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

Responsibilities

• Orders F&B supplies, cleaning supplies and uniforms.
• Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.
• Supports and supervises an effective monthly self inspection program.
• Operates all department equipment as necessary and reports malfunction.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Celebrates and fosters decisions that result in successes as well as failures.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Captures and implements feedback from guests and staff.
• Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendations for improvements.
• Follows property specific second effort and recovery plan.
• Stays readily available/ approachable for all team members.
• Demonstrates knowledge of the brand specific service culture.

Core Work Activities

• Assists in managing day-to-day operations.
• Ensures exceptional customer service.
• Provides information to supervisors and co-workers.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Performs hourly job functions if necessary.
• Extends professionalism and courtesy to team members at all times.
• Comprehends budgets, operating statements, and payroll progress report.

Candidate Profile

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Performs hourly job function if necessary.
• Extends professionalism and courtesy to team members at all times.
• Comprehends budgets, operating statements and payroll progress report.

Benefits

• Relocation Assistance Available
• Bonus Eligible: Yes