Assistant Food and Beverage Manager

About the Company

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. The company’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. Highgate provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. The company also develops bespoke hotel brands and utilizes industry-leading proprietary revenue management tools to drive performance and maximize asset value. With an executive team of experienced hotel management leaders, Highgate is a trusted partner for top ownership groups and major hotel brands, maintaining corporate offices in London, New York, Dallas, and Seattle.

Applications will be accepted from August 17 to September 1. Start date: on or around November 1st.

Responsibilities

• Effectively communicate both verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Listen to, understand, and clarify concerns raised by employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Maintain a warm, friendly, and service-oriented demeanor in all guest and employee interactions.
• Attend all required hotel meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards as required by scheduling.
• Maintain high standards of personal appearance and grooming.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts toward productivity, identify problem areas, and assist in implementing solutions.
• Handle problems effectively, including anticipating, preventing, identifying, and solving issues as necessary.
• Understand and evaluate complex information and data from various sources to meet objectives.
• Maintain confidentiality of information.
• Perform other duties as requested by management.

Qualifications

• 1 year of F&B Management experience in a restaurant or luxury hotel preferred.
• Preferred: 3 years of progressive experience in a hotel or related field; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
• Must have knowledge of F&B preparation techniques, health department rules and regulations, and liquor laws and regulations.
• Long hours sometimes required.
• Required to stand for extended periods.
• Flexibility in schedules required to adapt to operational needs.
• Medium work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.