Assistant Floor Manager

Restaurant Depot is a wholesale cash-and-carry foodservice distributor serving independent restaurants, caterers, and not-for-profits with competitive pricing, a wide selection, and daily availability across 150+ warehouses in 37 states.

About the role

The Assistant Floor Manager partners with the Floor Manager to maintain product freshness, drive sales, minimize losses, and deliver exceptional customer service in a fast-paced warehouse environment.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a safe working and shopping environment.
• Provide friendly, efficient customer service; respond to questions and requests promptly.
• Operate warehouse equipment (e.g., box cutters, knives, scales, compactors, hi-los, scooters, scissor lifts) following company and OSHA guidelines.
• Adhere to product handling procedures and HACCP policies with an “Always Fresh” mentality.
• Assist with product presentation, rotation, labeling, and replenishment to maintain in-stock availability.
• Monitor inventory levels through frequent cycle counts and communicate code dating or shrink opportunities.
• Maintain operational execution and product knowledge; ensure consistent adherence to department procedures.
• Use suggestive selling techniques to increase sales and secure additional revenue.
• Plan and prioritize work duties to accomplish all assigned tasks during the shift.
• Maintain high cleanliness standards, including cleaning, sweeping, and mopping.
• Assist with interviewing, hiring, and scheduling needs.
• Comply with all local, state, and federal laws, food safety regulations, and company guidelines; report illegal activity.
• Support team members and assist in other warehouse areas as needed.

Requirements

• Ability to develop and train team members, build relationships, and manage warehouse operations efficiently.
• Strong customer service skills and clear, concise communication.
• Experience operating warehouse equipment (e.g., forklifts, pallet jacks, scanners).
• Ability to work in a fast-paced warehouse environment with exposure to cold temperatures and moving equipment.
• Warehouse, retail, or customer service experience preferred.
• Basic proficiency with handheld scanners, desktop computers, and calculators.

Physical Demands

• Walking/standing on concrete for up to 10 hours per day.
• Frequent turning, reaching, stooping, and bending.
• Pushing/pulling objects weighing 500 to 1,500 lbs.
• Frequently lifting/carrying objects over 60 lbs.

Benefits

• Medical, vision, and dental insurance.
• Company-matched 401K.
• Vacation, sick, and personal PTO.
• Bonus opportunities.

Full-time, hourly position with 8-10 hour shifts and overtime availability.