Assistant Field Office Manager - St. Joseph, MO

About the role

The Assistant Field Office Manager supports one of three field offices across the State of Missouri, performing critical functions in the grain inspection services program. The position involves managing a team of approximately 25-30 personnel, coordinating daily service requests, and ensuring quality service delivery.

Responsibilities

• Hiring, onboarding, and supervising professional, technical, and clerical staff.
• Performing performance management, including setting clear expectations, providing opportunities for growth, and addressing issues when necessary.
• Fostering a positive, collaborative, and accountable work environment.
• Scheduling personnel for requested services and other business needs.
• Maintaining quality service by developing and maintaining productive relationships with customers and industry stakeholders, understanding and enforcing quality and technical standards, and collaborating with team members.
• Managing office expenses in a fiscally responsible manner aligned with financial objectives.
• Serving as a liaison between the Field Office and agency leadership, the Federal Grain Inspection Service, and other stakeholders.
• Serving as backup to all positions within the Field Office, including Administrative Support, Quality Assurance, and Inspector.
• Other duties as assigned.

Requirements

• Minimum of 6 years of a combination of relevant experience and relevant degree, such as: 4-year degree in relevant field AND 2 or more years of relevant experience OR High school diploma or GED equivalent AND 6 or more years of relevant experience.
• Relevant areas may include business administration, management, agriculture, agriculture economics, transportation and/or logistics management, manufacturing or warehouse management, grain inspection, grain handling or processing, or similar areas.
• Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Qualifications

• Skills: Multi-tasking, time management, adaptability, professionalism, communication, confidentiality, ethics, dedication, and ability to learn and enforce regulations.
• Technical: Valid state driver's license, proficient in general computer skills and Microsoft Office products.
• Education/Experience: Minimum of 6 years of relevant experience or a combination of relevant experience and relevant degree.

Benefits

• Health insurance (medical, dental, vision)
• Free life insurance
• Defined pension plan
• Generous amounts of leave and holiday time
• Employer match on savings plan
• Up to 6 weeks paid parental leave for birth or adoption
• Several additional resources including the SELF program (formerly EAP), discount websites, and healthy living incentives!