Assistant Facilities Manager

About the role

The Assistant Facilities Manager supports the Facilities Manager in leading all maintenance operations at the venue. This role is responsible for the repair and replacement of equipment, including the game system and entertainment technologies, building maintenance, and the upkeep of all hardware, machinery, and systems associated with Topgolf's hospitality operation. The Assistant Facilities Manager also plays a key role in building the Facilities team, supporting hiring, scheduling, Team member development, and team engagement, while ensuring safety, compliance, and budget standards are consistently met.

Responsibilities

• Support Facilities Operations
• Monitor the operation and proper use of all equipment and systems throughout the venue
• Monitor the use and inventory of spare parts, maintenance supplies, and equipment
• Collaborate with the Operations team on building and grounds maintenance priorities
• Lead and Develop the Team
• Coach, develop, and drive engagement with Facilities Team members and Porters
• Ensure all team members are adequately trained, properly equipped, and held to a high standard
• Delegate tasks clearly and follow up to ensure timely, quality completion
• Support hiring, scheduling, and onboarding of Facilities team members
• Manage Costs and Compliance
• Control department budgets and spending within established guidelines
• Maintain all safety, health, and environmental policies and procedures
• Ensure all city, county, state, and federal maintenance regulations are met
• Maintain a clean driving record and manage equipment and supply vendors responsibly
• Uphold Safety and Standards
• Proactively identify and address maintenance issues before they impact guests or Team members
• Ensure facilities standards consistently support the overall guest experience
• Show determination in the face of complex repairs, equipment failures, or competing priorities
• Ensure full compliance with safety, health, and regulatory requirements at all times
• Hold team members accountable for completing work that supports a safe, clean, and guest-ready venue

Qualifications

• 3+ years of maintenance experience, with at least 1 year of recent supervisory experience
• Experience in building maintenance, equipment repair, and facilities systems
• High school diploma or equivalent
• Must have a clean driving record
• Excellent communication, time management, and organizational skills
• A high level of self-awareness, receptivity to change, and integrity
• Availability to work varied shifts, including evenings, weekends, and holidays
• Must be 21 years of age or older as required by state or local law

Physical Requirements

• Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use
• Ability to stand and walk frequently throughout the full shift
• Ability to speak and listen clearly throughout the shift with team members, vendors, and leadership
• Near and far visual acuity required; corrective lenses acceptable
• Ability to lift and carry items up to 50 lb. frequently; occasional team lifts above 50 lb.
• Ability to frequently bend, stoop, kneel, crouch, and reach overhead and at or below shoulder level
• Ability to work at varying heights including above six feet requiring balance and head-to-toe body control
• Ability to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions
• Ability to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength
• Ability to operate seated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertness
• Ability to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors
• Ability to work in environments with elevated noise levels requiring the use of hearing protection