Assistant Facilities Manager

Assistant Facilities Manager – JLL What this job involves: As an Assistant Facilities Manager, you'll play a vital role in delivering exceptional facility management services that directly support our clients' corporate real estate goals. You'll oversee day-to-day property operations, manage vendor relationships, and ensure compliance with JLL's operational standards while maintaining the highest levels of customer satisfaction. This position offers an exciting opportunity to work at the intersection of traditional facilities management and cutting-edge AI technology, driving innovation in building operations while developing strong client partnerships and leading collaborative teams to operational excellence. What your day-to-day will look like: Coordinate and oversee daily facility operations including HVAC, electrical, plumbing, fire/life/safety systems, landscaping, and building management systems to ensure optimal building performanceManage the complete work order lifecycle using AI-powered CMMS systems, from creation through completion and reporting, while optimizing resource allocation and response timesBuild and maintain strong relationships with clients, vendors, and cross-functional teams through effective communication, active listening, and collaborative problem-solvingSupport annual operating budget development and monthly variance reporting, ensuring accuracy in vendor invoice coding and timely payment processingConduct property tours and inspections, request proposals from contractors, and oversee all maintenance and repair activities in accordance with JLL and client procurement policiesMonitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) monthly, implementing corrective actions to address challenges and exceed performance targetsSupport facility soft services including meeting preparation, conference room reservations, food services, and badging while delivering excellent customer service Required Qualifications: High School Diploma or equivalent educationMinimum 2 years of proven experience managing commercial facilities as a third-party provider, corporate facilities team, or consultantAt least 1 year of people management or supervisory experience in the facilities management industryDemonstrated experience using Computerized Maintenance Management Systems (CMMS) with ability to quickly adopt new technologies including AI-powered facility management toolsStrong knowledge of applicable financial and accounting principles as they apply to commercial property managementAbility to lift up to 30 pounds and perform physical property inspectionsExcellent written and verbal communication skills with the ability to effectively interact with diverse stakeholders, resolve conflicts diplomatically, and build consensus Preferred Qualifications: Basic knowledge of building mechanical and electrical systems including operation and maintenance principlesExperience implementing and monitoring hazard control, team safety practices, and compliance with local codes and regulationsProven track record of leveraging AI tools and emerging technologies for energy optimization, space utilization analytics, and predictive maintenanceStrong analytical skills with experience creating reports using data analytics and visualization tools to provide actionable insightsDemonstrated ability to multi-task effectively and organize competing priorities to achieve portfolio goals and objectivesExperience fostering cultures of continuous improvement and encouraging teams to embrace innovative technologies and collaborative approaches Schedule: M-F 8AM-5PM Location: Indianapolis, IN