Assistant Executive Director for Senior Living

About the role

The Assistant Executive Director plays an integral role in the success of our team, our community, and creating a place our residents are proud to call home. The primary purpose of this position is to assist the Executive Director in providing information and direction to all staff, while maintaining consistent standards throughout every building.

Responsibilities

• Provide an environment for residents that fosters positive customer outcomes.
• Assist with planning, organizing, and implementing services, programs, and activities in accordance with all current rules and regulations that apply to Assisted Living Facilities.
• Participate in the development, maintenance, and updating of policies and procedures, job descriptions, in-services, and resident care forms for the community.
• Provide direction and supervision to all staff and support them as needed.
• Provide written and oral reports to the Regional Director regarding facility performance.
• Conduct property inspections, including walking through communities and grounds, with results documented in a written report.
• Enhance employee and resident relations with the goal of improving survey scores in each area.
• Assist with vendor issues to ensure quality and the best pricing for all communities.
• Assist in preparation for state surveys and follow-up of surveys, working closely with the Regional Director for this area.
• Attend and participate in continuing education programs designed for and related to this position.
• Liaison with Regional staff to ensure company compliance at all levels.
• Represent the facility and its mission to the residents and staff of the communities and always adhere to policies and procedures.
• Assist with crisis management in the event of an emergency in one of the communities.
• Review and resolve all grievances and complaints made by the residents.
• Perform other job-related duties as assigned.

Requirements

• Must meet all applicable state and federal requirements for this position.
• A high school diploma or GED.
• 2 years' experience in healthcare management, preferably in a senior living community.
• Must possess a current, unencumbered Assisted Living Manager/Executive Director's license or meet the licensure requirements of the state of Arizona.

Skills

• Ability to make independent decisions and follow instructions.
• Tactful interaction with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
• Capable of working with ill, disabled, elderly, and emotionally upset individuals within the facility.
• Effective communication skills for supervisors, team members, prospects, residents, and families.
• Proficiency in Microsoft Office Suite.

Supervisory Responsibility

This position has direct reports and supervisory requirements.

Benefits

• Medical, dental, and vision insurance.
• 401k with company match.
• Flexible scheduling.
• Generous paid time off.
• Same-day pay (through RAIN instant pay).
• Referral bonuses.
• Life insurance.
• Tuition reimbursement.
• Professional development opportunities.

Pay

Salary range: $50,000–$70,000, based on experience.