Assistant Distribution Center Manager

About the Role

Amarr, a part of ASSA ABLOY – the global leader in opening solutions, is a leading provider of high-quality garage doors and door systems. We are seeking a highly motivated and experienced Assistant Distribution Center Manager (Service Manager) to oversee the overall operation and profitability of our Concord, NC distribution center. This role services local customers and a network of other regional distribution centers. As a hands-on leader, you’ll guide and develop warehouse and driver teams, uphold operational and safety standards, and step in as acting General Manager when needed.

Responsibilities

• Maintain a courteous, customer service-oriented attitude.
• Manage P&L, including reviewing operational costs, budget performance, variance, and monitoring key performance metrics and profitability of the HUB door center.
• Staff, develop, train, direct, and supervise hourly team members, including warehouse staff, drivers (box truck & CDL), and production teams.
• Coordinate assembly, work schedules, and warehouse operations to meet service-level targets.
• Establish and enforce operational procedures for verifying incoming and outgoing shipments, handling merchandise, and maintaining warehouse inventory.
• Ensure availability of parts required for warehouse assembly and production by coordinating with the General Manager.
• Enforce corporate programs regarding safety, security, equipment care, and facility maintenance.
• Ensure OSHA compliance and maintain an “injury-free” workplace.
• Inspect warehouse facilities and equipment, recommend changes in space allocation and storage procedures to the General Manager.
• Schedule needed maintenance for warehouse and equipment.
• Investigate customer complaints involving damaged items, overcharges, or shipment delays, and confer with the General Manager on necessary adjustments.

Requirements

• College education or related experience.
• Demonstrable supervisory, leadership, and motivational skills.
• Experience with continuous improvement, Kanban, Gemba, and KPIs strongly preferred.
• Strong Microsoft Office skills, including Excel and Word.
• Must be at least 21 years old with a valid driver’s license (including endorsements/class requirements as per State & DOT regulations).
• Must pass a DOT physical and maintain a DOT medical card during employment.
• Motor vehicle report must meet Amarr driver standards.
• Clear and effective written and oral communication skills.
• Strong organizational, time management, and analytical skills.
• Mechanical aptitude and experience with power tools.

Physical Demands

• Work in a non-climate-controlled warehouse facility.
• Extended time on feet, walking distances up to 200 feet.
• Frequent stooping, bending, walking, carrying, and lifting (50-75 pounds).

Schedule

Monday - Friday (occasional weekend days as necessary).

Benefits

• Medical, dental, and vision coverage.
• Paid Time Off (earned immediately).
• Paid holidays from day one.
• Tuition reimbursement.
• 401k plan with an automatic 3% company contribution, regardless of employee contribution.

About Amarr

Amarr is passionate about creating an inclusive and welcoming environment where everyone feels valued and can be their authentic selves. We believe diversity fuels creativity and innovation, helping us excel in our industry. As one of North America’s leading garage door manufacturers, Amarr offers competitive wages, generous benefits, a bonus program, and opportunities for career growth, rapid advancement, and relocation to desirable cities. Employees enjoy a family-oriented, caring culture and a rewarding work environment.