Assistant Dispensary Manager - Health For Life (Baltimore, MD)

About the role

The Assistant Manager reports directly to the Dispensary Manager and primarily helps plan and manage all aspects of the assigned store’s day-to-day operations. This includes selecting and managing personnel, establishing strong customer and vendor relationships, overseeing inventory control, supervising the daily flow of store-related matters, and implementing and maintaining the company’s policies and procedures.

Responsibilities

• Supervising store operations, including team member activities and duties, sales floor activities, and handling escalated customer service matters
• Daily balancing of cash and product inventory, and training team members on cash and product inventory reconciliation
• Monitoring and providing feedback to Dispensary Manager on inventory levels and dispensary sales, to track store trends
• Ensuring adherence to local and state laws and regulations, through enforcement of company policies and procedures
• Auditing Communication Binder for current information and updates
• Auditing patient intake, for accuracy and completion
• Managing the Financial Hardship program, if applicable
• Auditing cash handling records, chain of custody documents, and waste disposal logs to ensure proper recordkeeping
• Assisting with recruitment and hiring at the store, including participating in candidate interviews, and making recommendations for hiring decisions
• Advising on staffing needs and scheduling team members, including preparing store schedules
• Implementing brand sales marketing strategies

Qualifications

• Must be 21 years old
• 3-5 years’ experience in retail management, managing a diverse team
• College degree preferred
• Must possess a valid driver’s license and reliable transportation
• Experience in retail, hospitality, or patient services, preferred
• Excellent verbal and written communication skills
• Basic math skills
• Experienced in a fast paced, high transaction environment
• Good organizational skills
• Sound decision making skills
• Analytical
• Detail oriented
• Proactive
• Ability to work weekends and holidays

Benefits

• 20 days of accrued Paid Time Off
• Ten Paid Holidays
• Paid Sick Leave
• Paid Parental Leave
• Medical, Dental, Vision, FSA, HSA, 401k and Transit Benefits
• Employer Paid Short-Term Disability and Life Insurance
• Wellness Program
• Employee Assistance Program