Assistant Dispatcher

About the role

Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin. Parts Authority has grown through both organic initiatives and acquisitions, acquiring over a dozen companies over the past several years as part of its expansion strategy. Parts Authority’s catalog of over 3 million parts covering more than 125 million applications ensures customer partners receive the parts they want, when they want them. What makes Parts Authority different is its team of professionally trained, experienced counter people who assist in finding the right parts and the right brand for each application. Parts Authority carries the best brands in the business for domestic and import vehicles, partnering with more than 400 suppliers worldwide including AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide.

Responsibilities

• Use the dispatch program to track orders from other stores and set up/distribute runs to drivers
• Support lead Dispatcher in ensuring that driver counts money collected and put delivery times on bills
• Work with Parts Pullers to help deliveries go out correctly
• Work with drivers to verify they know the correct route
• Work with customers over the phone to update them on the status of their orders
• Properly assist drivers who have difficulty with routes or any other aspect of the job
• Work well with customers
• Perform other duties as assigned
• Maintain and promote workplace safety
• Securing and transferring cash or other assets

Qualifications

• Must have 1–2 years experience working as an assistant dispatcher or dispatcher
• Extensive knowledge of area roads
• Experience in working with multiple drivers
• Prior experience working in an auto parts store is preferred

Benefits

• Medical Coverage
• Pharmacy Coverage
• Dental Coverage
• Vision Coverage
• Basic Life and AD&D
• Short Term Disability Coverage
• Voluntary Short Term Disability Coverage
• Voluntary Long Term Disability Coverage
• Flexible Spending Account
• Commuter Expense Reimbursement Account
• Health Savings Account
• Health Reimbursement Account
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• ID Theft Insurance
• Legal Plan Insurance
• Pet Insurance
• Employee Assistance Program (EAP)
• Paid Holidays, Sick and Vacation
• Profit Sharing/401(k) Plan
• Employee Discounts on Merchandise

Pay

Min USD $17.63/Hr.