Assistant Director-WIC Program

Position Summary

The Assistant Director assists the WIC Director in planning organizing, staffing, and managing operational and evaluation activities as assigned.

Program Specific Essential Duties and Responsibilities

• Assists with recruiting, interviewing, and recommending for hire new staff for the program.
• Plans and implements training, including customer service, and provides on-going supervision of staff.
• Ensures compliance in regards to State/Federal WIC standards and FHCW policies and procedures.
• Handles special projects as assigned, and will order supplies/materials for the WIC program.
• Monitors WIC operations and reports quality and compliance issues to WIC Director.
• Develops performance improvement plan for quality issues with staff and WIC Director.
• Ensures appropriate staffing levels by managing time-off requests.
• Completes staff evaluations in a timely manner.
• Monitors participant eligibility to ensure that quality of site visit results comply with state standards.
• Reviews records and reports on participants on an ongoing basis.
• Documents, reports, and investigates participant complaints.
• Any and all other duties as assigned.

Qualifications and Education Requirements

One of the following combinations of education and employment experience must be met in order to be considered for the position:

• Bachelor's degree in health, human service or related field preferred. Four years of directly related experience and Associates degree may be substituted for a Bachelor's degree.
• A minimum of 3 years closely related and relevant experience required.
• Experience in a leadership role or as a supervisor preferred.
• Massachusetts Licensed Dietitian/Nutritionist or Registered Dietitian preferred.
• Prior experience serving participants in a WIC Program preferred.
• Bilingual in English and another language appropriate to the health center's patient population preferred, but not required.

Reporting Relationship

Director of WIC