Assistant Director – Server/Storage Design and Development

Responsibilities

• Develop mentorship opportunities for staff.
• Lead the technical staff responsible for the day-to-day operations required to install and maintain server and storage infrastructure.
• Work with technical team on implementation of health system cyber security policies and procedures.
• Partner with all areas of HITS to understand opportunities with technology and applications to streamline workflows.
• Visionary forecasting of future needs with Server and Storage technology.
• Responsible for all IT project portfolio related to Server and Storage technology.
• Closely work with HITS leadership to develop and maintain service level agreements with HITS.
• Effectively plan and manage the budget for Server and Storage technologies.
• Facilitate professional development opportunities for team members.
• Forecast budgets and create a three-year rolling technology plan.
• Proactively plan for renewal of all Server and Storage maintenance agreements, and if necessary, recommend options.
• Serve as an escalation point for all Server and Storage IT problems, utilizing established incident and problem management processes.
• Oversee installation standards of hardware replacement and expansion to align with health system technology standards.
• Responsible for the overall planning, functionality, efficiency and reliability of the health systems Server and Storage infrastructure.
• Participation in HITS leadership groups and Health System leadership activities.
• Determine top metrics to better assess the general health of infrastructure.
• Ensure all Server and Storage incidents are resolved within SLA guidelines.
• Develop networking policies and procedures.
• Engineer solutions to existing problems and proactively design infrastructure in anticipation of future needs.
• Stay informed about trends and issues in Server and Storage security, including current and emerging technologies.
• Recommend changes to Server and Storage architecture based on new or anticipated requirements, better practices, or other relevant reasons.
• Insistence on quality and neatness of installation, including appropriate labeling and documentation.
• Continually seek ways to maximize uptime by improving the Server and Storage infrastructure.

Requirements

• Bachelor's Degree in Information Technology
• High School Graduate
• 10 or more years networking experience in a large organization
• 5 or more years management or supervisory experience