Jobs · Training · Massachusetts

Assistant Director / Senior Assistant Director of Admission

Merrimack College · North Andover, MA · 1 wk ago
TrainingFull-time

About the role

Merrimack College, one of the fastest-growing educational institutions in the country and located just minutes from Boston, Massachusetts, seeks an energetic, highly motivated, and goal-driven professional to join the Office of Undergraduate Admission as an Assistant/Senior Assistant Director of Admission. Reporting to the Associate Director, this role drives undergraduate enrollment through strategic recruitment, relationship building, and data-informed outreach. The successful candidate serves as a primary ambassador of the College, guiding prospective students and families through the admissions process while advancing institutional enrollment goals.

Responsibilities

  • Enrollment & Territory Management
    • Develop and execute a data-informed recruitment strategy for an assigned geographic territory
    • Meet or exceed enrollment goals, including applications, admits, and deposits
    • Analyze performance metrics and adjust outreach strategies to optimize results
  • Student Engagement & Recruitment
    • Build strong relationships with prospective students, families, school counselors, and community partners
    • Deliver compelling, personalized communication across multiple channels (phone, email, text, in-person)
    • Represent the College at high schools, college fairs, and recruitment events (8–12 weeks travel annually)
  • Campus Presence & Events
    • Serve as Counselor of the Day, conducting information sessions and advising visitors
    • Support on-campus, virtual, and off-campus recruitment and yield events
    • Provide a high level of customer service throughout the admissions experience
  • Application Review & Operations
    • Evaluate first-year applications and make admissions recommendations aligned with institutional policies
    • Maintain accurate records and engagement tracking within the CRM system (Slate)
    • Collaborate with campus partners to support enrollment initiatives
  • Leadership & Collaboration (Senior Assistant Director)
    • Supervise, mentor, and develop junior staff
    • Lead key projects and initiatives within the admission office
    • Serve as a liaison to campus stakeholders and contribute to strategic planning

Qualifications

  • Bachelor’s degree required; master’s degree preferred
  • Valid U.S. driving license required
  • 1–2 years of experience (Assistant Director) or 2–4 years of experience (Senior Assistant Director) in admissions, recruitment, sales, or a related field
  • Demonstrated ability to manage a rigorous travel schedule, including extended periods of independent travel, while effectively representing the institution
  • Adaptability in a fast-paced environment
  • Strong multi-tasking, organization, and time management skills
  • Demonstrated ability to thrive in a data-oriented and analytical environment with a high level of individual and team accountability
  • Demonstrated ability to communicate clearly and effectively both verbally and in writing
  • Ability to establish and maintain effective relationships with prospective students, parents, school counselors, alumni, colleagues, and members of the Merrimack community
  • Demonstrated ability to manage competing priorities, adapt quickly, and consistently deliver results in a fast-paced, goal-driven environment
  • Demonstrated ability to independently manage projects over time (Senior Assistant Director)
  • Experience with MS Office, Google Suite, Slate CRM
  • Willingness to work nights and weekends as needed at various times throughout the year

Application materials

  • Resume or CV
  • Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, the College’s Catholic Augustinian mission and values

Work location

This is an on-campus position; employees are essential to providing a fully on-campus, residential college experience for students and the community. The position is subject to successful completion of a criminal background check.

Mission statement

Merrimack College is a Catholic Augustinian institution of higher education committed to building an accepting and respectful community. Its mission is to enlighten minds, engage hearts, and empower lives, inspired by Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue. The College seeks candidates who understand, respect, and can contribute to this mission, and all applicants should describe how they will foster a culture that supports it.

About Merrimack College

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,100 undergraduate, 2,500 graduate, and 50 doctoral students from 48 states and 63 countries. The College offers more than 160 career-focused undergraduate, professional, and graduate programs taught by exceptional faculty passionate about their subject and student success. Its six schools are: Arts and Sciences; Engineering and Computational Sciences; Nursing and Health Sciences; Education and Social Policy; the Girard School of Business; and the Graduate School of Counseling and Social Work. The suburban 220-acre campus is in North Andover, Massachusetts, just north of Boston. Merrimack is classified as a Master’s Colleges and Universities/Larger Programs (M1) institution by the Carnegie Classification, ranks 38th in the Regional Universities North category in the 2026 U.S. News & World Report Best Colleges rankings, and competes in NCAA Division I athletics.

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