Assistant Director of the Center for Transfer Students & Adult Learners, UMKC Office of Undergraduate Admissions

About the role

The Assistant Director of the Center for Transfer Students & Adult Learners will assist in leading the university's transfer student and adult learner recruitment initiatives and efforts for the Office of Admissions. The Assistant Director will manage the operational, financial, and personnel functions of the transfer recruitment team, including the supervision of transfer recruitment specialists. The Assistant Director will also develop, manage, implement, and evaluate student recruitment strategies for transfer and adult learner students, with a focus on supporting university enrollment goals.

Responsibilities

• Provide support to the Director of Undergraduate Admissions by managing and executing the transfer and adult student recruitment and admissions plan for the Office of Admissions, including recruitment and admission of transfer students and adult learners, and oversight of special recruitment and application initiative;
• Aid in the day-to-day administration of the Transfer and Adult Center; develop recruitment strategies, tactics, and expectations, as well as policies, procedures, etc.; resolve issues that may arise and handle escalated customer service situations, recommend and implement transfer and adult recruitment initiatives and strategies;
• Supervise Transfer Center Staff, including onboarding, coaching, performance evaluation, professional development, and team motivation to achieve individual and university goals;
• Engage with transfer funnel data, set goals, and lead the team in the implementation of new recruitment strategies for transfer and adult learners;
• Develop and disseminate university information through presentations, college fairs, community college visits, communication plans, drip campaigns, print publications, etc.;
• Work collaboratively with university partners, such as academic units and campus departments, as well as community partners and organizations;
• Collaborate on and execute special projects related to transfer and adult student recruitment;
• Represent the Office of Admissions on university and/or community committees and represent the office when the Director of Undergraduate Admissions is not available.

Qualifications

• A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary;
• A Master’s degree in Education Administration, Student Personnel Administration, Adult Learning, Student Affairs, or related area, or an equivalent combination of education and training from which comparable knowledge and skills can be acquired is preferred;
• 3-4 years experience working in new student recruitment, college admissions, or equivalent is strongly preferred;
• 2-3 years of experience working with a transfer and/or adult student population in a higher education context, and familiarity with recruitment best practices for those audiences, is strongly preferred;
• 2-3 years of experience using a higher education CRM system, preferably Technolutions Slate, is strongly preferred;
• 2-3 years of experience managing professional or student staff members is strongly preferred;
• Familiarity with higher education database systems such as PeopleSoft, Ellucian Banner, or equivalent is strongly preferred;
• Experience managing complex projects and exercising independent judgment is strongly preferred.

Benefits

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Pay

The anticipated hiring range for this position has been established as $60,000 - $67,000 annually.

Schedule

Position includes travel, weekend, and evening work.

Benefits

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.