Assistant Director of Student Financial Accounts

Key Responsibilities

• Oversight of semester tuition and fee invoicing processes and maintenance of billing schedules.
• Closely work with Enrollment Services, Financial Aid, and Registrar's office to ensure timely and accurate disbursement and reconciliation of financial aid.
• Management and updating of the processing of third-party billing for Federal, State, and County agencies as well as corporate invoicing.
• Accuracy of adjustments and reconciliation of the student insurance waivers and applications.
• Support for the development and maintenance of payment plans, tuition insurance program, and third-party billing arrangements.
• Ensuring compliance with FERPA, PCI-DSS, and university policies regarding student financial data and payment processing.
• Participation in software testing and implementation for system upgrades (e.g., Banner, Workday, or PeopleSoft).
• Participation in special projects, policies updates, and system updates as directed by Director.

Required Knowledge, Skills And Experience

• Bachelor’s degree
• 3-5 years of progressively responsible experience in a registrar’s office, student records, or academic services
• Knowledge of student information systems and FERPA regulations
• Excellent organizational, problem-solving, and analytical skills
• Ability to manage multiple priorities in a fast-paced environment
• Satisfactory background and/or DMV checks required

Preferred Knowledge, Skills And Experience

• Experience with financial aid refunding and Title IV compliance
• Familiarity with higher education finance regulations and best practices
• Knowledge of collections laws and third-party billing