Assistant Director of Security - Chicago

About the role

The Assistant Director of Security plays a crucial role in the daily operations of hotel security, supporting the Director of Security and collaborating with local law enforcement.

Responsibilities

• Aid in overseeing security operations, including staffing, shift management, scheduling, discipline, and deployment of security personnel.
• Design and lead training programs for security staff covering emergency response, de-escalation, loss prevention, guest service, and legal compliance.
• Develop and enforce security policies, post orders, and standard operating procedures aligned with current best practices and brand standards.
• Conduct regular audits and risk assessments, and recommend corrective actions for identified vulnerabilities.
• Lead or co-lead investigations into incidents involving guests or associates, ensuring compliance with legal and regulatory standards.
• Maintain incident documentation and build productive relationships with local emergency response agencies.
• Co-develop and maintain emergency response plans, evacuation procedures, and crisis management protocols, ensuring all security personnel are trained and prepared.
• Respond to and manage life safety emergencies, including medical situations, fire alarms, and security threats, coordinating with hotel leadership and emergency responders.

Requirements

• Minimum 3-5 years of experience in security management, preferably in a hotel or large facility setting.
• Strong working knowledge of emergency response, life safety systems, and regulatory compliance.
• Valid Illinois PERC card (Permanent Employee Registration Card).
• Prior experience in a hospitality environment preferred.
• Associate's or Bachelor's degree in Criminal Justice, Hospitality Management, or a related field.

Benefits

United Security Services, Inc. is committed to fostering a diverse and inclusive workplace, providing equal employment opportunities and reasonable accommodations for all employees and applicants.

Pay

Compensation details are not specified in this posting.

Schedule

Primarily 1st or 2nd shift.