Assistant Director of Sales and Catering

Essential Duties And Responsibilities

• Directly lead and manage the Group Sales team and the Catering Sales team, including day-to-day coaching, performance management, and professional development
• Set clear expectations, hold team members accountable to production and service standards, and step in to problem-solve when deals or events hit friction
• Serve as a secondary point of escalation for clients and staff, resolving issues before they require the Director's involvement
• Drive group, corporate, and association business from prospecting through contract signature
• Oversee the catering sales process, ensuring seamless communication between sales, events, and operations
• Personally manage a portfolio of key accounts and high-value groups as needed
• Support wedding sales and planning as needed; prior wedding experience is a strong plus given Juniper Preserve's growing wedding business
• Maintain accurate forecasting, pipeline management, and reporting in iVvy
• Identify and fix process gaps between sales, events, and operations before they become guest-facing problems
• Partner with Revenue Management to align group strategy with overall resort revenue goals
• Represent the sales and catering function in leadership meetings and cross-departmental planning as a proxy for the Director when needed
• Take ownership of special projects and initiatives that support departmental and resort-wide priorities
• Bring creative solutions to recurring challenges rather than escalating every issue upward

Qualifications

• 5 to 10 years of sales and catering experience in a resort or high-volume hotel/event environment
• Proven experience selling to groups, corporate clients, and associations
• Wedding sales or planning experience is a plus
• A track record of leading or mentoring a team, with the ability to coach, hold accountable, and develop talent
• Strong problem-solving instincts and the flexibility to shift priorities as the business demands
• Excellent communication skills across guests, clients, vendors, and internal teams
• Comfort working in a CRM/catering system (iVvy experience a plus)
• A collaborative mindset paired with the confidence to make decisions and own outcomes independently