Assistant Store Manager
About the role
Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. In this role, you’ll partner with a store manager to oversee all aspects of daily store operations, from assisting with merchandising and product launches to helping meet and exceed sales objectives. You’ll ensure customers receive an extraordinary experience with our products and services and perform additional outreach and promotional activities, including off-site events as needed.
We offer best-in-class paid training to set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
Responsibilities
- Oversee daily retail store operations in partnership with the store manager
- Assist with merchandising, product launches, and sales initiatives
- Ensure customers receive exceptional service and experience with AT&T products
- Conduct outreach and promotional activities, including off-site events
- Coach and develop a team of retail sales consultants to meet sales and service goals
- Collaborate with key stakeholders on initiatives beyond store walls
- Utilize strategic perspective to champion change and drive results
- Inspire team performance through collaboration and teamwork
- Apply professional expertise to solve problems and analyze issues
- Take initiative to create and achieve results
Requirements
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical, and problem-solving skills
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems
- Strategic perspective and ability to champion change
Pay
Salary range: $47,500.00 - $71,300.00 plus $18,000 commission. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid parental leave
- Paid caregiver leave
- Additional sick leave (unprotected, beyond state/local requirements)
- Adoption reimbursement
- Disability benefits (short-term and long-term)
- Life and accidental death insurance
- Supplemental benefit programs (critical illness, accident, hospital indemnity, group legal)
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans, accessories, internet (and fiber where available), and phone
Schedule
40 hours per week, full-time.
Location: Coon Rapids, MN