Assistant Director of Licensure and Compliance

About the role

The Assistant Director in the Office of Licensures and Credentialing plays a crucial role in consulting with School of Education faculty to design, develop, and implement policies, processes, and procedures.

Responsibilities

• Lead the development, implementation, and refinement of systems, processes, and communications that support compliance, accreditation, and effective operations within the Office of Licensures and Credentialing.
• Consult with faculty on the design, development, and implementation of policies, processes, and procedures pertaining to fieldwork/practicum and credentialing/licensure, with autonomy to recommend and implement best practices that align with compliance and accreditation standards.
• Draft and send communications to faculty and staff related to CTC or BBS updates, fieldwork/practicum, and credential/licensure requirements.
• Manage systems to capture how the School of Education coordinates CalAPA and CalTPA remediation efforts, ensuring accurate tracking to support students in the process of passing state exams.
• Create and manage fieldwork/practicum tracking systems to align with compliance standards, with autonomy to determine the most effective platform and tools for record keeping.
• Ensure that recordkeeping systems are designed to uphold compliance and reporting requirements.
• Develop and oversee systems and forms that serve staff, faculty, and students effectively, incorporating continuous improvement to meet user and compliance needs.
• Liaise and coordinate with associate deans, faculty and staff to gather accreditation materials for submission and support accreditation activities in areas that align with the position as assigned.
• Conduct regular check-in meetings with faculty leadership to discuss ongoing efforts of aligning fieldwork/practicum to curriculum.
• Work with faculty leadership to incorporate the alignment of fieldwork and practicum into the curriculum.
• Update fieldwork handbooks, ensuring that revisions align with accreditation standards.
• Liaise with university web team to ensure School of Education web materials are in compliance and other related content updates.
• Ensure proper MOUs are in place for all fieldwork and practicum activities, including maintaining an accurate list of active partners and establishing an archiving tracking system for all legal contracts.
• Work with the general counsel’s office, faculty and staff to review and confirm that all contracts are compliant, accurate, and up-to-date.

Qualifications

• A bachelor’s degree required; masters preferred.
• Three (3) to five (5) years related experience in higher education.
• Considerable knowledge of administrative procedures, word processing, spreadsheets and database software programs.
• Highly proficient in administrative reports, analyst and manipulating data, able to demonstrate excellent written and interpersonal communication skills.
• Exceptional communication, organizational and customer service skills.
• Ability to interact effectively with on and off-campus contacts; interpret regulations and handle multiple tasks with tight deadlines.
• Prioritize and handle multiple tasks and deadlines; be creative and flexible.
• Knowledge of University, operations, policies, and objectives.
• Knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing.
• Excellent verbal and written communication skills.
• Basic knowledge of mathematics.
• Excellent organizational skills, and detail orientated with high accuracy.
• Ability to prioritize tasks, meet deadlines and work independently and with minimal supervision in a fast-paced environment with changing priorities.
• High degree of motivation, tact, and diplomacy.
• Basic knowledge of record keeping and record retention requirements.
• Proficiency in computer skills using Microsoft Office Suite including Excel, Word, and PowerPoint.
• Ability to operate standard office equipment.
• Aptitude to learn new and evolving technology.
• Knowledge of applicable federal and state laws and regulations.
• Understand, interpret, and apply federal and state policies and laws.
• Ability to recommend appropriate courses of action within established guidelines.
• Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives.
• Ability to exercise independent judgment and initiative.
• Ability to work effectively with confidential information.
• Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.