Assistant Director of Human Resources

Overview

This role will be responsible for assisting with and supervising all aspects of Human Resources, to include recruitment, benefits, training, associate relations, safety & Worker’s Compensation as well as liability prevention and legal compliance.

Responsibilities

• Supervise and train hourly and management Human Resources team members.
• Provide counsel to the Director of HR in all areas of Omni policy, culture and leadership.
• Implement training and development programs. Recommend new programs based on need.
• Conduct investigations and assist the Director of HR and senior leadership in making employment status decisions.
• Aid the Director of HR in the creation of responses to employment litigation from Federal and State offices.
• Fulfill all the responsibilities of the Director of HR in their absence, communicating effectively with property leadership as necessary.
• Provide guidance and advice to department heads and leaders at all levels of the hotel on employee relations issues.
• Ensure our leadership team upholds Omni culture and complies with the law.
• Aid the Director of HR in developing and maintaining an active “Succession Plan” for all departments of the hotel.
• Ensure onboarding of new associates is implemented according to Omni standards.
• Ensure employee terminations are implemented according to Omni standards.
• Maintain legal compliance at all times.
• Maintain all Associate Service Center Standard Operating Procedures.
• Ensure the Associate Services complies with Internal Audit requirements.
• Ensure the department meets the standards of the HR Assessment.
• Implement the Hotel's associate feedback programs.
• Implement the Associate Engagement survey and assist the hotel in creating substantial action plans that move the Hotel forward.
• Ensure all Omni Training Programs are implemented successfully.
• Ensure the hotel complies with all training required by law (ex: TIPS, Food Handler, Sexual Harassment) etc.
• Maintain all Associate Service Center Standard Operating Procedures.
• Ensure the Associate Services complies with Internal Audit requirements.
• Ensure the department meets the standards of the HR Assessment.
• Implement the Hotel's wage and salary adjustment programs ensuring accurate market data to drive compensation programs.
• Implement the performance appraisal and salary increase programs according to Omni standards.
• Establish aggressive and effective recruiting and employment function to include job fairs in and around the community, colleges, universities, etc.
• Utilize monthly forecasting tool to ensure all departmental manpower needs are met.
• Consistently works to define Omni culture and Six Pillar philosophy on the property.
• Reflects and adapts to varying situations based on adherence to Omni culture and Standard Operating Procedures.
• Develop a consistent and lively associate communications network within the hotel, via bulletin boards (electronic or otherwise), department communication boards, posters and flyers.
• Responsible for clear and accurate documentation of all associate issues, on a timely basis following counseling and disciplinary procedures.
• Ensure legal liability of the company is protected at all times.
• Monitor departmental expense in compliance with check-book accounting process.
• Work closely to ensure associate relations and recruitment/advertising expenses are in line with monthly budget.
• Participate in yearly budgeting process, forecasting expenditures for associate relations with the Director of HR.
• Perform other duties as assigned.

Qualifications

• Bachelor's Degree required.
• At least 4 years of experience in Human Resources.
• Minimum of 3 years' experience in a Human Resources leadership role.
• Strong employee relations experience at a decision-making level, including experience conducting investigations, managing the coaching and counseling, terminations and handling employee issues.
• Solid experience in employee relations, benefits, training, safety, liability avoidance and compliance.
• Excellent verbal and written communication skills, ability to coach, counsel, advise, mentor and motivate associates and managers at all levels.

Preferred

• Bilingual (English / Spanish)
• Hotel/Resort experience strongly preferred
• Large hotel experience with more than 500 associates/employees preferred