Assistant Director of Human Resources

Responsibilities

• Supervise and train hourly and management Human Resources team members.
• Provide counsel to the Director of HR in all areas of Omni policy, culture and leadership.
• Implement training and development programs.
• Recommend new programs based on need.
• Conduct investigations and assist the Director of HR and senior leadership in making employment status decisions.
• Absent from the Director of HR, fulfill all the responsibilities of the Director of HR, communicating effectively with property leadership as necessary.
• Guide and advise department heads and leaders at all levels of the hotel on employee relations issues.
• Ensure the leadership team upholds Omni culture and complies with the law.
• Absent from the Director of HR, assist in the development and maintenance of an active “Succession Plan” for all departments of the hotel.
• Ensure all Omni Benefits programs are implemented according to standards.
• Absent from the Director of HR, fulfill all responsibilities related to on-boarding of new associates according to Omni standards.
• Absent from the Director of HR, ensure all Omni Benefits programs are implemented according to standards.
• Absent from the Director of HR, ensure employee terminations are implemented according to Omni standards.
• Maintain legal compliance at all times.
• Absent from the Director of HR, ensure all evolving legislation and compliance are maintained.
• Maintain all Associate Service Center Standard Operating Procedures.
• Absent from the Director of HR, ensure the Associate Services comply with Internal Audit requirements.
• Absent from the Director of HR, ensure the department meets the standards of the HR Assessment.
• Absent from the Director of HR, implement the Hotel's associate feedback programs.
• Absent from the Director of HR, implement the Associate Engagement survey and assist the hotel in creating substantial action plans that move the Hotel forward.
• Absent from the Director of HR, ensure all Omni Training Programs are implemented successfully.
• Absent from the Director of HR, ensure the hotel complies with all training required by law (ex: TIPS, Food Handler, Sexual Harassment) etc.
• Absent from the Director of HR, ensure all associate files are maintained in a neat and organized manner.
• Absent from the Director of HR, plan and execute exciting, fun and interesting associate events at least quarterly.
• Absent from the Director of HR, implement Omni’s recognition programs.
• Absent from the Director of HR, ensure the Omni Service Champion culture is celebrated.
• Absent from the Director of HR, implement the Hotel’s wage and salary adjustment programs ensuring accurate market data to drive compensation programs.
• Absent from the Director of HR, implement the performance appraisal and salary increase programs according to Omni standards.
• Absent from the Director of HR, establish aggressive and effective recruiting and employment function to include job fairs in and around the community, colleges, universities, etc.
• Absent from the Director of HR, utilize monthly forecasting tool to ensure all departmental manpower needs are met.
• Absent from the Director of HR, consistently work to define Omni culture and Six Pillar philosophy on the property.
• Absent from the Director of HR, reflect and adapt to varying situations based on adherence to Omni culture and Standard Operating Procedures.
• Absent from the Director of HR, develop a consistent and lively associate communications network within the hotel, via bulletin boards (electronic or otherwise), department communication boards, posters and flyers.
• Absent from the Director of HR, conduct exit interviews for all terminating associates and ensure final clearance and pay check distribution.

Qualifications

• At least 3 years of experience in Human Resources.
• Minimum of 2 years experience in a Human Resources leadership role.
• Significant employee relations experience at a decision-making level, including experience conducting investigations, managing the coaching and counseling and handling grievances.
• A well-rounded Human Resources background with solid experience in employee relations, benefits, training, safety, liability avoidance and compliance.
• Bachelor's Degree required.
• Outstanding verbal and written communication skills, ability to coach, counsel, advise, mentor and motivate associates and managers at all levels.
• Preferred Hotel/Resort experience strongly preferred.
• SPHR Certification or AHLA CHRE Certification preferred.
• Experience conducting and implementing training and development programs.
• Large hotel / resort experience preferred.
• Operations management experience preferred.